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Managing Challenging Behaviour Training of Trainer Programme

NAPPI uk has been providing the care industry with BILD accredited Challenging Behaviour training for over 17 years. Over the years we have successfully trained hundreds of care industry employees to become Challenging Behaviour trainers in their own organisations.

Having your own in-house trainer has many benefits and can be a cost effective solution for most organisations.

New trainers will undergo an intensive 5 day programme lead by our experienced senior trainers. Once qualified, new trainers will have access to our online trainer support system that allows the trainer to register and submit their courses for audit and certification by NAPPI.

Course aims

  • To give new trainers the mixture of skills needed to deliver courses relevant to the identified needs of staff groups.
  • To teach the skills required to deliver courses of various length, from as little as one hour (as part of a staff meeting), up to two full training days.
  • To develop individualised course development and the production of organisational training materials e.g. outlines, manuals.

Course objectives

The training of trainer (TOT) course provides a sound technical and practical understanding of the Psychological and Physical modules of the NAPPI programme. The course also develops the learner's confidence in the delivery of NAPPI training by highlighting key presentation skills and providing a solid structure to follow. This ensures each new NAPPI trainer is capable of delivering the training in a clear, concise and informative way.


Health & social care workers who support, or come into contact with vulnerable adults.

Requirements for being a NAPPI Trainer

To have previously attended a one-day NAPPI course within the past twelve months. This can be arranged at no additional cost. A signed agreement to adhere to the BILD Code of Practice for Trainers in Physical Interventions. All trainer candidates must have had a Disclosure and Barring Service (DBS) check. No person is eligible to deliver NAPPI training who might normally be prevented from working with vulnerable persons under statutory provision.

Selection of Potential Trainers

When selecting individuals to send on this course the organisation should consider if the individual has both relevant work-based experience and good attitude to the principles of promoting good practice in the interests of the customers they serve. It is an advantage, not a requirement, to have previous presentation skills. The course teaches delivery and presentation skills so the main consideration should be whether the individual has a positive attitude and credibility within the staff team.

Restraint training requires a certain level of physical fitness in the trainer. It is important that the trainer understands what is required prior to attending this course.



Managing Challenging Behaviour Level 1

Scarborough (Palm Court)11-09-2017
Croydon (Selsdon Park)06-11-2017
Nottingham (Eastwood Hall)04-06-2018


Managing Challenging Behaviour Level 2

Scarborough (Palm Court)25-09-2017


Managing Challenging Behaviour Level 1 Recertification

Scarborough (Crown Hotel)02-10-2017
Scarborough (Palm Court)20-11-2017
Scarborough (Crown Hotel)12-03-2018
Nottingham (Eastwood Hall)14-05-2018
Scarborough (Crown Hotel)11-06-2018
Croydon (Selsdon Park)19-11-2018


Managing Challenging Behaviour Level 2 Recertification

Scarborough (Crown Hotel)04-10-2017
Scarborough (Palm Court)20-11-2017
Scarborough (Crown Hotel)14-03-2018
Nottingham (Eastwood Hall)16-05-2018
Scarborough (Crown Hotel)13-06-2018
Croydon (Selsdon Park)21-11-2018


Managing Challenging Behaviour Level 3

Scarborough (Crown Hotel)05-10-2017
Scarborough (Crown Hotel)15-03-2018
Nottingham (Eastwood Hall)17-05-2018
Scarborough (Crown Hotel)14-06-2018
Croydon (Selsdon Park)23-11-2018


Senior Trainers' Conference

We will shortly be adding more dates






Email NAPPI about this course

Call 01723 353353 to speak to NAPPI


NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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