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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Refresher to help me remember the good practice for good care.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (28-02-2018) - Click here for course details

It will help me to think about how to make the residents day better. I will be able to keep myself safer when being grabbed at work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (28-02-2018) - Click here for course details

It has refreshed my knowledge.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (28-02-2018) - Click here for course details

I have a better understanding about staying in the box "legally"
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (28-02-2018) - Click here for course details

I will know how to deal with certain behaviours and use techniques.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (28-02-2018) - Click here for course details

Knowing ways to help and protect myself and others. Great fun.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (28-02-2018) - Click here for course details

Gave me an understanding as well as new skills I may need if different situations occur.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (28-02-2018) - Click here for course details

The Red Behaviour Scale, I leant a lot from this, thank you.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (28-02-2018) - Click here for course details

I feel I am now confident to work with challenging behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (28-02-2018) - Click here for course details

Understanding how and why customers do and say by talking it through today. Knowing other ways of diffusing situations and what your practicing is relevant.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (28-02-2018) - Click here for course details

It will improve my knowledge.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (28-02-2018) - Click here for course details

Very good refresher.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (28-02-2018) - Click here for course details

More knowledge.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (28-02-2018) - Click here for course details

I will have confidence and more skills. I got more knowledge to support my customers to live life normal.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (28-02-2018) - Click here for course details

Refreshed me into supporting effectively. Understanding behaviours better and how to write/word incident reports referring to the red/green scale.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (28-02-2018) - Click here for course details

Reminder to operating the SMART principles and procedures.
Personal Safety in the Workplace Half-day Refresher (26-02-2018) - Click here for course details

To identify possible situations.
Personal Safety in the Workplace Half-day Refresher (26-02-2018) - Click here for course details

Just reminds to always be aware of volatile situations or potentially volatile.
Personal Safety in the Workplace Half-day Refresher (26-02-2018) - Click here for course details

It will help me adapt my work environment.
Personal Safety in the Workplace Half-day Refresher (26-02-2018) - Click here for course details

I will try the distraction technique with difficult /aggressive people in the future.
Personal Safety in the Workplace Half-day Refresher (26-02-2018) - Click here for course details

Just reaffirmed the need to look, listen and be aware of your surroundings.
Personal Safety in the Workplace Half-day Refresher (26-02-2018) - Click here for course details

Be one step ahead.
Personal Safety in the Workplace Half-day Refresher (26-02-2018) - Click here for course details

Be aware of more volatile situations.
Personal Safety in the Workplace Half-day Refresher (26-02-2018) - Click here for course details

Improve my ability to assess situations that I may face or my staff may face.
Personal Safety in the Workplace Half-day Refresher (26-02-2018) - Click here for course details

The thing I have took away the most was probably to change my approach to my Service Users. And also some new resistance moves to put into practice if I need to.
NAPPI Approach to Positive Behaviour Support Workshop (22-02-2018) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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