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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


He has given me more confidence to prevent situations from escalating or even starting in the first place. This will really help me in my role Tony was an amazing trainer.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (30-08-2017) - Click here for course details

I feel like I will be better at caring for my residents and to help my carers with what I have learnt thank you we have had a lovely day.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (30-08-2017) - Click here for course details

Listen to the service user. Keep calm in all situations, read up on care plans. Would definetly use the training and keep going over with the staff, lots of good advice given from Emma
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (25-08-2017) - Click here for course details

I have learnt how to be a model in behaviour thats acceptable. I will take this with me wherever I am working.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (25-08-2017) - Click here for course details

Can you come back next week :)
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (25-08-2017) - Click here for course details

My behaviour towards staff in the presence of service users. Have been able to know more on how to handle aggressive service users in a more gentle manner.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (25-08-2017) - Click here for course details

It will make me more staff competent.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (25-08-2017) - Click here for course details

What I have learnt is going to help me in my job role by showing me how our behaviour and actions influence our service users. I will be more appreciative of their good behaviour. I can confidently and safely restrain an individual without causing harm or abuse.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (25-08-2017) - Click here for course details

I am going to use this positive model of influence on my service user after the session. I will give verbal praise by saying the name of the service user, I really enjoyed working with you. Based on the practicals I have gained high skill knowledge. Knowledge is power. This training was very satisfactory.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (25-08-2017) - Click here for course details

Understanding of service users behaviours and challenges I will come across. To use the training techniques with my job role.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (25-08-2017) - Click here for course details

I will be more confident in my workplace and feel I can understand my service users a lot more and will be able to recognise behaviours. I will not feel as worried as I approach service users with challenging behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (24-08-2017) - Click here for course details

It made me feel more confident whenever I'm in a conflicted situation with a service user. Also made me see how a service user feels during difficult situations.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (24-08-2017) - Click here for course details

Makes me better equipped at doing my job and supporting service users. Also it has provided me with greater knowledge of the service users in general- a different way of viewing them.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (24-08-2017) - Click here for course details

Very engaging course , gave good insight on how to approach challenging behaviour from a learning disabilities perspective.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (24-08-2017) - Click here for course details

More empathetic approach.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (24-08-2017) - Click here for course details

It is going to give me more confidence in my job.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (24-08-2017) - Click here for course details

It will help me to understand behaviours better and gives me more confidence to act in challenging situations.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (24-08-2017) - Click here for course details

Gave me confidence when working with individuals with challenging behaviour especially with physical skills learnt.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (24-08-2017) - Click here for course details

It will give me greater understanding of the service users emotions and triggers.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (24-08-2017) - Click here for course details

I have learnt to approach our resident in a different manner and learnt some useful techniques to support people when they are on cooperative and when things are necessary i.e. personal care.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (09-08-2017) - Click here for course details

Good to practice the techniques within a controlled environment with advice and support.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (09-08-2017) - Click here for course details

To enable this person to have better opportunities to take control in his life.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (09-08-2017) - Click here for course details

It will help me to gain more confidence within my working practice and I will know what to do in the proper way to support someone.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (09-08-2017) - Click here for course details

Made it safer and a nice experience.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (09-08-2017) - Click here for course details

Really good self protection techniques and understanding the clients frustrations has helped us with his agitated and aggressive behaviour.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (09-08-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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