Call me back
We are always happy to call you back at a time convenient to you. Simply enter your details below, let us know when you would like to be called, and press 'Call Me Back'. Our office hours are 9-5 Monday to Friday, but if this is not convenient, we will always endeavour to call you out of hours.




Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Be more observant and perceptive towards the residents behaviour. Respond appropriately
Non Abusive Psychological & Physical Intervention NAPPI Level One (04-09-2013) - Click here for course details

I think I will be able to handle the challenging behaviour and protect myself by using the skills
Non Abusive Psychological & Physical Intervention NAPPI Level One (04-09-2013) - Click here for course details

Hope that I will be able to recognise clients behaviour at the earliest possible stage (agitated) and that I will be able to take prompt action and respond in such a way using psychological strategies without the negative behaviour escalating
Non Abusive Psychological & Physical Intervention NAPPI Level One (04-09-2013) - Click here for course details

I will be able to use this practice in my job in difficult situations
Non Abusive Psychological & Physical Intervention NAPPI Level One (04-09-2013) - Click here for course details

I think I would feel much more confident and able to cope with different situations
Non Abusive Psychological & Physical Intervention NAPPI Level One (04-09-2013) - Click here for course details

I will put into practice the techniques learnt when necessary with confidence. I will remember distraction techniques learnt during the course when dealing with situations at work.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

Nothing, but if I was ever in a position I would be fully equipped for an intervention. Also be one step ahead.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

I would be confident of using these techniques have been trained. I will be using SMART.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

Protect myself and the resident in the correct way.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

I feel more confident if the need for restrain arises, and to be able to use the skills I have learnt.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

How to distract and direct more, and be aware of situations if they occur.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

A couple of things and how we communicate and how we hold people.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

I feel confidence to put my training if necessary into my practice.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

Use all the techniques we have been taught when needed.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

The restraint hold, and to say thank you to a service user when they apologise for when they have done wrong.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

I will feel more confident in how to handle difficult situations.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

I now feel confident and competent to carry out physical interventions if they are needed and have an understanding of NAPPI.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

I feel much more confident in the things I have been trained in, and I have a great understanding about NAPPI.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

I will have great confidence now if I come to a challenging situation as I feel I am competent to perform all physical interventions I was shown during my course
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

I have now got the training and know how to handle service users correctly. I have not started the job yet so it will come in handy when I do.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

I will use NAPPI smart principles to provide better support and increase my professionalism. I will give more attention to aspects of peoples lives that will decrease the likelihood of them becoming distressed and exhibiting challenging behaviour.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

Use the SMART techniques and help people achieve a greener life to reduce red.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

Think more about appropriate activities for service users to reduce the likelihood of red zone stress
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

Have the practical skills to put into use should they be needed. Feel more confident on approaching situations at work.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

Be more conscious of how I approach and speak with service users
Non Abusive Psychological & Physical Intervention NAPPI Level One (29-08-2013) - Click here for course details

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 | 82 | 83 | 84 | 85 | 86 | 87 | 88 | 89 | 90 | 91 | 92 | 93 | 94 | 95 | 96 | 97 | 98 | 99 | 100 | 101 | 102 | 103 | 104 | 105 | 106 | 107 | 108 | 109 | 110 | 111 | 112 | 113 | 114 | 115 | 116 | 117 | 118 | 119 | 120 | 121 | 122 | 123 | 124 | 125 | 126 | 127 | 128 | 129 | 130 | 131 | 132 | 133 | 134 | 135 | 136 | 137 | 138 | 139 |
NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

Select font size: A A A