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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


I feel more confident in my work and have felt that the refresher course has given me the confidence to put what I have learned into practice
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (20-11-2013) - Click here for course details

I will integrate the learning into more areas of our current policy and practice. greater reinforcement of use of language structure and processes. I will recognise and celebrate success within staff who actively promote NAPPI values and principles.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (18-11-2013) - Click here for course details

I will incorporate a couple of the new (to me) units. E.g. person of influence including the praise scale. Although I may not incorporate the hair/bite physical skills (at present not relevant) it is nice to know about them. The point by point breakdown of narrative for physical skills is most useful and will definitely of benefit to myself (and Those I train) The NEW Green Behaviour scale appears bit more understandable to me this time than last time. Thank you
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (18-11-2013) - Click here for course details

How to use green skills and red behaviour scales in service user files and complete them with key workers and all the residents when they find new green activities they add their interests to their own charts.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (18-11-2013) - Click here for course details

I will ensure I use the keywords more frequently. I am very confident in the red and green behaviour scale as it flowed well. Enjoyed this trip and training.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (18-11-2013) - Click here for course details

Putting together a scale with becoming a person influence will give me another tool to use I feel flows so much better.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (18-11-2013) - Click here for course details

I am planning to include the behaviour scale documentation into my work areas to give common language and consistency. I will also use green behaviour scale to help support staff caring for residents and to see the clear link between Green and Red scales.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (18-11-2013) - Click here for course details

I have renewed confidence in my knowledge and ability to deliver NAPPI. Having time to write down instructions for some of the physical skills has served as providing a crib/note sheet and a comfort blanket.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (18-11-2013) - Click here for course details

It would make me more prepared and try to stay one step ahead. I am looking forward to implementing the red behaviour scale into the care plans.
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (18-11-2013) - Click here for course details

I would impart my knowledge and skills learnt to staff in relevant areas to help keep them safe in the service uses safe. I will discuss the senior leadership level about implementing the behaviour scale into our dementia services. When working in different areas I will then be observing staff to see any change in their practice/attitude after Nappi training. It will mean more training to deliver from a personal perspective.
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (18-11-2013) - Click here for course details

I already use a lot of techniques after 20 years in care, but I like the green and red scale because it gives me a clearer way to train other people on how to value the people they look after. Will be another excellent tool I can use. Hopefully I will not need the physical skills-but good to know.
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (18-11-2013) - Click here for course details

A more positive pro active approach, that i hope the rest of the staff team can adopt. The behaviour scales and explanations of the De-escalation allow us to use minimum impact and not just charge in. I believe the whole course will be defining to the the change of culture in our work place, but most of all have a massive positive impact on the service users i work with.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-11-2013) - Click here for course details

I have not only learnt a great deal but I have also felt that I have the confidence in the service developing as a whole to provide better holistic services for the company.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-11-2013) - Click here for course details

To focus more on the service I provide to ensure preventitive measures are in place to decrease behaviours that may occur due to lack of activity and interest in the individuals life. To be able to focus on prevention by gathering necessary information in order to be able to prepare for the best course of action for the person.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-11-2013) - Click here for course details

I feel more confident now to performed my job without thinking im doing it wrong. Positive learning in dealing with the service users behavior. I also learn to respect other peoples feeling and emotions
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-11-2013) - Click here for course details

To work less disruptive, more kind and relaxed for the service user. more professionally without causing the service user pain (RPI) Give more confidence to the staff in and around problem solving and behaviours before they escalate. using red behaviour scale.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-11-2013) - Click here for course details

Better understanding of how to work with others staff and service users. To make everyone feel valued and how documentation in the most effective way of achieving this.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-11-2013) - Click here for course details

More confident that I can keep both service users and staff safe in a dignified way. It will be easier to document and keep accurate records of any occurrences that will ensure that areas of improvement are highlighted.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-11-2013) - Click here for course details

A full understanding of the red and green behaviour scales How to use my new training and skills to support the service users. A new found confidence in supporting service users who are presenting and support them using minimum impact in a SMART way. Great course thank you Tony and Big thank you to NAPPI
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-11-2013) - Click here for course details

Implement what I have learned today in my work place
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (05-11-2013) - Click here for course details

Feel more positive about working with challenging behaviour
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (05-11-2013) - Click here for course details

I will go back to work and practice content, be confident in delivery, Smile, Remain Professional, Be prepared, Loved SMART,I felt More confident as I went on through the week the penny really dropped when delivering Generating Cooperation
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (04-11-2013) - Click here for course details

I really would like to embed NAPPI philosophy into SeeAbilitys practice, update our support plans to reflect Green + Red scales. I would also like to review our other presentations/courses to the NAPPI style
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (04-11-2013) - Click here for course details

I really enjoyed the green behaviour scale. I felt this was a great way of looking at PCP. love the layout of the RED behaviour scale and will be improving the way I put together our support plans round this model. I have done other BILD Accredited courses before but I have found that NAPPI Level 1 focussed more than any other on proactive approaches. Plus everything delivered is minimum impact.
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (04-11-2013) - Click here for course details

I thought that the SMART module fits in really well in my area of work, as I can pass on my knowledge to my co-worker as it shows the values that we should all be working to
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (04-11-2013) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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