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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Have more confidence in performing NAPPI skills in the workplace during high stress situations. The aggressor role play was very useful as it was more realistic and gives me confidence to use the skills
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

I will always consider SMART when working in my job. I will also consider using behaviour scales and the key to life enhancing areas
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

I have never faced a challenging behaviour situation that needed the use of RPI yet but I know that this might happen in the future so I believe that this course gave me the skills and the confidence to deal with that situation. The other techniques we discussed that should replace the need for RPI's were also very useful and I will be able to do my job in a better way from now on
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

To work as team work communication. To apply all skills which I have gained from the training
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

I now know how to handle violent situations by using the right techniques and making sure the service user and myself are safe
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

The modules were useful how to work as a team and what we as a team can do to achieve a positive results at work. Using the x-shield, capture wrap and the SMART skills
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

I will be more confident in my working relationship with our service users and will help us create a more enjoyable care setting for both staff and service users
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

With this training I feel more aware and confident to deal/manage in some aggressive and unpredictable situations
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

Have more confidence in performing NAPPI skills in the workplace during high stress situations. The aggressor role play was very useful as it was more realistic and gives me confidence to use the skills
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

I will always consider SMART when working in my job. I will also consider using behaviour scale and the key life enhancing area
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

Guiding skill- I will teach it correctly now. Need to add in extra bits of behaviour scale to update my delivery.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (30-07-2013) - Click here for course details

Green behaviour scale will be very effective at my workplace.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (30-07-2013) - Click here for course details

Any new recertification will enjoy the new information, all new attendees techniques will be better practice and better skilled in the workplace.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (30-07-2013) - Click here for course details

Get me to kickstart NAPPI training in my organisation also train our senior staff so everyone knows more the importance of this, possibly see about getting it mandatory.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (30-07-2013) - Click here for course details

This will help to create a safer environment, I will emphasise the importance of the right approach, and the importance of getting to know a person and enriching their lives.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (30-07-2013) - Click here for course details

Generating cooperation I have done the drama differently it worked but the correct way is better. Better understanding of guiding skill, I have forgotten it.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (30-07-2013) - Click here for course details

I can demonstrate the skills I have learnt and put into practice within my care home. looking forward to seeing the change it will make.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (30-07-2013) - Click here for course details

Share the green behaviour scale with colleagues. Use NAPPI incident reporting process to maintain consistency with the language we all use.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (30-07-2013) - Click here for course details

Knowing and the understanding in NAPPI and the training how and when to use
Non Abusive Psychological & Physical Intervention NAPPI Level Two (30-07-2013) - Click here for course details

I can do my job with more confidence and this training is a big support in my job role
Non Abusive Psychological & Physical Intervention NAPPI Level Two (30-07-2013) - Click here for course details

Have the ability to apply NAPPI knowledge within the workplace
Non Abusive Psychological & Physical Intervention NAPPI Level Two (30-07-2013) - Click here for course details

Watch my verbal terms of communication and avoid certain words :)
Non Abusive Psychological & Physical Intervention NAPPI Level Two (30-07-2013) - Click here for course details

I will be more confident when there is a need to clean the service user after this training.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (25-07-2013) - Click here for course details

More confident in restraints. Use more deescalation techniques.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (25-07-2013) - Click here for course details

Stop things before it comes time to do the restraint.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (25-07-2013) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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