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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Help ensure service users are properly treated and stay safe and comfortable
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-07-2013) - Click here for course details

I am a lot more confident as I am new to the job and from what I have learned I feel highly competent. There should be more trainers like Emma. Thank You so Much
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-07-2013) - Click here for course details

I will be aware of my surrounding and use the skills I have learnt
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (17-07-2013) - Click here for course details

Try to be more aware of my surroundings and peoples attitude and behaviour towards me and colleagues
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (17-07-2013) - Click here for course details

Be more aware of my surrounding when having entered tenants property, evaluate the tenant asap
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (17-07-2013) - Click here for course details

I will include SMART mind set into my work role, all very relevant and will incorporate into role with ease
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (17-07-2013) - Click here for course details

More awareness of surroundings and environmental factors
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (17-07-2013) - Click here for course details

Keep my distance and observing my work area and surroundings more
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (17-07-2013) - Click here for course details

Physical skills and seeing my staff feeling more confident
Non Abusive Psychological & Physical Intervention NAPPI Level Two (16-07-2013) - Click here for course details

More confidence in how to respond in various situations
Non Abusive Psychological & Physical Intervention NAPPI Level Two (16-07-2013) - Click here for course details

I will use my training to give a better handover and to use the right dialect to describe a behoviour
Non Abusive Psychological & Physical Intervention NAPPI Level Two (16-07-2013) - Click here for course details

I can take the knowledge and have confidence in the team I work with to use the skills shown
Non Abusive Psychological & Physical Intervention NAPPI Level Two (16-07-2013) - Click here for course details

It will make me feel more confident around the service users I support and know I can feel more confident with the team for support
Non Abusive Psychological & Physical Intervention NAPPI Level Two (16-07-2013) - Click here for course details

Be confident, that I now have the theory and practical skills to support individuals when required
Non Abusive Psychological & Physical Intervention NAPPI Level Two (16-07-2013) - Click here for course details

To implement what i have learnt in my general working practise due to a better understanding of how to manage challenging behaviour.
Non Abusive Psychological & Physical Intervention NAPPI Level One (11-07-2013) - Click here for course details

able to deal with potential and actual agrresive situations better and with confidence.
Non Abusive Psychological & Physical Intervention NAPPI Level One (11-07-2013) - Click here for course details

I would be more aware in my mood and approach to others. More understanding and confident.
Non Abusive Psychological & Physical Intervention NAPPI Level One (11-07-2013) - Click here for course details

I feel more confident in being able to protect myself and passing onto my junior carers.
Non Abusive Psychological & Physical Intervention NAPPI Level One (11-07-2013) - Click here for course details

approach service users with a better understanding of their challenging behaviours and what may trigger them to escalate to more challenging behaviours and having the skills to protect myself and them.
Non Abusive Psychological & Physical Intervention NAPPI Level One (11-07-2013) - Click here for course details

Be more confident to deal with certain situations within my job role
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (09-07-2013) - Click here for course details

Always be more aware and consider everything before administering and RPI
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (09-07-2013) - Click here for course details

I will be able to keep in mind all the skills learnt especially the prevention skills. All very good :)
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (09-07-2013) - Click here for course details

I will pay more attention to the needs and wants of the service users I work with and will treat them more as an individual and not as part of a group
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (09-07-2013) - Click here for course details

I will be much more confident if I find myself in such a situation. I believe I will now be fully competent in using the intervention training
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (09-07-2013) - Click here for course details

Plan my strategy before approaching a potentially resistive person.
Non Abusive Psychological & Physical Intervention Personal Safety in the Workplace (04-07-2013) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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