Call me back
We are always happy to call you back at a time convenient to you. Simply enter your details below, let us know when you would like to be called, and press 'Call Me Back'. Our office hours are 9-5 Monday to Friday, but if this is not convenient, we will always endeavour to call you out of hours.




Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


To implement what I have been taught into practice
Non Abusive Psychological & Physical Intervention Safeguarding Adults Workshop (07-10-2013) - Click here for course details

Closer study of behaviour using Red Scale and doing as much as possible to enable a Green Scale life for our residents.
Non Abusive Psychological & Physical Intervention NAPPI Level One (03-10-2013) - Click here for course details

Keep in mind the general discussions around achieving a positive outcome
Non Abusive Psychological & Physical Intervention NAPPI Level One (01-10-2013) - Click here for course details

I will be more confident dealing with aggressive or high rate tenants
Non Abusive Psychological & Physical Intervention NAPPI Level One (01-10-2013) - Click here for course details

Complete the SMART tasks and reflect, update and review
Non Abusive Psychological & Physical Intervention NAPPI Level One (01-10-2013) - Click here for course details

Will help me to empathise and actively listen to people
Non Abusive Psychological & Physical Intervention NAPPI Level One (01-10-2013) - Click here for course details

I will take a different approach when dealing with conflicting situations with employees and customers. I am more aware of being able to difuse a situation
Non Abusive Psychological & Physical Intervention NAPPI Level One (01-10-2013) - Click here for course details

i will now have the confidence in ensuring that the staff are follow SMART procedures have the confidence that everyone is using the physical techniques correctly.
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (23-09-2013) - Click here for course details

I will be able to teach the course in many homes. this will lead to creating a skilled workforce and maintaining the safety of team members and service users An excellent course delivered by excellent trainers
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (23-09-2013) - Click here for course details

it has made me more aware of how to protect myself. I will use generating co-operation activities to support staff/people who live in the home within dementia awareness, I also think the staying in the box is transferable. the principles of smart fit in with the philosophy I facilitate of being person centred and relationship focussed.
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (23-09-2013) - Click here for course details

It will help me with improving my skills as I work in an environment with a lot of challenging behaviour
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (23-09-2013) - Click here for course details

I feel confident in promoting SMART within my workplace and believe that both staff and service users will benefit greatly from following the principles
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (23-09-2013) - Click here for course details

As a trainer- I have not only learnt about NAPPI but also new training techniques. it was thorough. a lot of these techniques I will adopt / use in my workplace.
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (23-09-2013) - Click here for course details

There will be a big difference when i get back to work by following the SMART Skill and with the behaviour scale specifically
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (23-09-2013) - Click here for course details

I tend to favour power point as the tool for training but I think I will start to use the methods learnt here and use them in my other training
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (23-09-2013) - Click here for course details

This will motivate my learners in the workplace and continue within a good training culture. Staff will be confident when dealing with any situations that may arise, but also make them aware of physical skills / practice skills
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (23-09-2013) - Click here for course details

I feel that i will develop as a trainer. I have been able to pick up ideas and i will use them in my own delivery and build on my skills
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (23-09-2013) - Click here for course details

it will i ve me the skills to look at each day differently and be able to feel confident in what i do/deliver is to the residents/workplaces benifit
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (23-09-2013) - Click here for course details

The ability to formally teach people, change peoples views (mainly HCAs). Help them understand why people are responding and help them remember how to talk to people. Improve care levels on the unit.
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (23-09-2013) - Click here for course details

be more confident when working with aggressive service users.
Non Abusive Psychological & Physical Intervention NAPPI Level One (19-09-2013) - Click here for course details

be more confident when in aggressive and conforntational situations.
Non Abusive Psychological & Physical Intervention NAPPI Level One (19-09-2013) - Click here for course details

show more understanding to service users and understand how they may feel
Non Abusive Psychological & Physical Intervention NAPPI Level One (19-09-2013) - Click here for course details

With more knowledge I will be better prepared for situations that may arise.
Non Abusive Psychological & Physical Intervention NAPPI Level One (19-09-2013) - Click here for course details

Be more aware of techniques to responding to challenging clients.
Non Abusive Psychological & Physical Intervention NAPPI Level One (19-09-2013) - Click here for course details

I felt it reassured me more about the work already do.
Non Abusive Psychological & Physical Intervention NAPPI Level One (19-09-2013) - Click here for course details

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 | 82 | 83 | 84 | 85 | 86 | 87 | 88 | 89 | 90 | 91 | 92 | 93 | 94 | 95 | 96 | 97 | 98 | 99 | 100 | 101 | 102 | 103 | 104 | 105 | 106 | 107 | 108 | 109 | 110 | 111 | 112 | 113 | 114 | 115 | 116 | 117 | 118 | 119 | 120 | 121 | 122 | 123 | 124 | 125 | 126 | 127 | 128 | 129 | 130 | 131 | 132 | 133 | 134 | 135 | 136 | 137 | 138 | 139 | 140 | 141 | 142 | 143 | 144 | 145 | 146 | 147 | 148 |
NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

Select font size: A A A