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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Able to read signs of aggression and how to de escalate situations. understand how to stay safe.
Non Abusive Psychological & Physical Intervention NAPPI Level One (20-08-2013) - Click here for course details

think more appropriately about my interactions with patients to reduce their distress.
Non Abusive Psychological & Physical Intervention NAPPI Level One (20-08-2013) - Click here for course details

I will play more attention to positive aspects in clients life. i feel safer and more able to de-escalate a situation.
Non Abusive Psychological & Physical Intervention NAPPI Level One (20-08-2013) - Click here for course details

i have more confidence in the correct way to work safely with patients. also helped to reinforce the positive benefits of being well prepared to help patients.
Non Abusive Psychological & Physical Intervention NAPPI Level One (20-08-2013) - Click here for course details

be more aware and bring into practice things That I have learned.
Non Abusive Psychological & Physical Intervention NAPPI Level One (16-08-2013) - Click here for course details

improve my approach more ideas for meaningful activities to do with my clients.
Non Abusive Psychological & Physical Intervention NAPPI Level One (16-08-2013) - Click here for course details

relative informative offered opportunities to ask plenty of questions and friendly trainer.
Non Abusive Psychological & Physical Intervention NAPPI Level One (15-08-2013) - Click here for course details

be more aware of my own limitations. work more in my core strengths
Non Abusive Psychological & Physical Intervention NAPPI Level One (15-08-2013) - Click here for course details

be more aware of my approach, SMART skills, however I work in a nursing home with very little challenging behaviour and therefore not really needed but thoroughly enjoyed it the training will keep me focused on my role.
Non Abusive Psychological & Physical Intervention NAPPI Level One (15-08-2013) - Click here for course details

Will now be singing from the same song sheet as my colleagues as I have done different forms of training before and this will make it safer as we will all be doing the same! Thanks very much, enjoyed the training!
Non Abusive Psychological & Physical Intervention NAPPI Level Two (14-08-2013) - Click here for course details

As a result of this training I will be able to produce adequate reports following the models learnt. In addition to that, I am more confident about dealing with stressful situations professionally
Non Abusive Psychological & Physical Intervention NAPPI Level Two (14-08-2013) - Click here for course details

Now I will be able to perform interventions when necessary
Non Abusive Psychological & Physical Intervention NAPPI Level Two (14-08-2013) - Click here for course details

I feel a lot more confident now with individuals in an aggressive manner, I feel I can deal appropriately
Non Abusive Psychological & Physical Intervention NAPPI Level Two (14-08-2013) - Click here for course details

I now know how to handle violent situations by using the right techniques and making sure the service user and myself are safe
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

The modules were useful, how to work as a team and what we as a team can do the achieve positive results at work. Using the x-shield, capture wrap and the SMART skills
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

I will be more confident in my working relationship with the service users
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

With this training I feel more aware and confident to deal/manage in some aggressive and unpredictable situations
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

Have more confidence in performing NAPPI skills in the workplace during high stress situations. The aggressor role play was very useful as it was more realistic and gives me confidence to use the skills
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

I will always consider SMART when working in my job. I will also consider using behaviour scales and the key to life enhancing areas
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

I have never faced a challenging behaviour situation that needed the use of RPI yet but I know that this might happen in the future so I believe that this course gave me the skills and the confidence to deal with that situation. The other techniques we discussed that should replace the need for RPI's were also very useful and I will be able to do my job in a better way from now on
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

To work as team work communication. To apply all skills which I have gained from the training
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

I now know how to handle violent situations by using the right techniques and making sure the service user and myself are safe
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

The modules were useful how to work as a team and what we as a team can do to achieve a positive results at work. Using the x-shield, capture wrap and the SMART skills
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

I will be more confident in my working relationship with our service users and will help us create a more enjoyable care setting for both staff and service users
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

With this training I feel more aware and confident to deal/manage in some aggressive and unpredictable situations
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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