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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Have more confidence in performing NAPPI skills in the workplace during high stress situations. The aggressor role play was very useful as it was more realistic and gives me confidence to use the skills
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

I will always consider SMART when working in my job. I will also consider using behaviour scale and the key life enhancing area
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-08-2013) - Click here for course details

Guiding skill- I will teach it correctly now. Need to add in extra bits of behaviour scale to update my delivery.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (30-07-2013) - Click here for course details

Green behaviour scale will be very effective at my workplace.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (30-07-2013) - Click here for course details

Any new recertification will enjoy the new information, all new attendees techniques will be better practice and better skilled in the workplace.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (30-07-2013) - Click here for course details

Get me to kickstart NAPPI training in my organisation also train our senior staff so everyone knows more the importance of this, possibly see about getting it mandatory.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (30-07-2013) - Click here for course details

This will help to create a safer environment, I will emphasise the importance of the right approach, and the importance of getting to know a person and enriching their lives.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (30-07-2013) - Click here for course details

Generating cooperation I have done the drama differently it worked but the correct way is better. Better understanding of guiding skill, I have forgotten it.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (30-07-2013) - Click here for course details

I can demonstrate the skills I have learnt and put into practice within my care home. looking forward to seeing the change it will make.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (30-07-2013) - Click here for course details

Share the green behaviour scale with colleagues. Use NAPPI incident reporting process to maintain consistency with the language we all use.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (30-07-2013) - Click here for course details

Knowing and the understanding in NAPPI and the training how and when to use
Non Abusive Psychological & Physical Intervention NAPPI Level Two (30-07-2013) - Click here for course details

I can do my job with more confidence and this training is a big support in my job role
Non Abusive Psychological & Physical Intervention NAPPI Level Two (30-07-2013) - Click here for course details

Have the ability to apply NAPPI knowledge within the workplace
Non Abusive Psychological & Physical Intervention NAPPI Level Two (30-07-2013) - Click here for course details

Watch my verbal terms of communication and avoid certain words :)
Non Abusive Psychological & Physical Intervention NAPPI Level Two (30-07-2013) - Click here for course details

I will be more confident when there is a need to clean the service user after this training.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (25-07-2013) - Click here for course details

More confident in restraints. Use more deescalation techniques.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (25-07-2013) - Click here for course details

Stop things before it comes time to do the restraint.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (25-07-2013) - Click here for course details

I will be able to apply SMART principles effectively now.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (25-07-2013) - Click here for course details

I would do things different, because the trainer was excellent in the theoretical and practical skills.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (25-07-2013) - Click here for course details

I will be more confident when around the service users.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (25-07-2013) - Click here for course details

Be able to assist when this service user needs to be restrained. How to manage aggressive behaviour of this service user toward staff and other service users.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (25-07-2013) - Click here for course details

think about green behaviour scale and how into use.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

feeling more confidentt when around children with CB. knowing that to reduce possibilities of CB red scale I am focus on enhancing the opportunities and quality of life via green scale.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

request morning meetings in one day service. be more observant to service users moods. work hard to engage positive activities. meet and greet service users at the door to gather information from parents and carers.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

avoid situations where viloence could ensue. understanding how to get a positive response and cooperation. i will know the correct qualities for a violent situation. i can deal with more challenging behaviours with SMART priciples.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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