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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


greater confidence with intervention have more knowledge be more aware.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

I will know how to deal with it when the situation arises
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

i'll be more confident in how a react if a child tries to grab my arm about what to do to prevent it happening again
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

i will know how to protect myself and help children who have a challenging behaviour. knowing about the red scale is going to be useful, since other colleagues would know what behaviour the service user having.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

be SMART Be prepared with my interaction to challenging behaviour Greater confidence to deal with challenging behaviour
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

more confident to protect myself when presented with challenging behaviour. a better and consistent vocabulary for describing challenging behaviour.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

be more confident in dealing with possible problems
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

try out the techniques remeber the approach of SMART look out for signs and triggers we learnt today.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

i feel i can apply what i have learned and apply it to the workplace.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

use SMART principles effectively be able to establish the difference between types of behaviours
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

i will be able to handle physical encounters with some confidence and knowledge to deal with it.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

more confident in handling challenging situations and able to safely protect myself and others at work.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

be able to spot and respond to behaviours before it comes more dangerous and challenging to the service users and staff.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

make sure child doesn't get to a dangerous level and always be SMART to keep child happy. Thank you :-)
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-07-2013) - Click here for course details

I will be more confident dealing with people with challenging behaviour. Dealing in the appropriate way.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (24-07-2013) - Click here for course details

Help ensure service users are properly treated and stay safe and comfortable
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-07-2013) - Click here for course details

Feel more secure to use interventions without feeling afraid to hurt the service user
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-07-2013) - Click here for course details

I am a lot more confident as I am new to the job and from what I have learned I feel highly competent. There should be more trainers like Emma. Thank You so Much
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-07-2013) - Click here for course details

I now feel i can be comforable to take my time to help prevent service users become challenging.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-07-2013) - Click here for course details

I will be aware of my surrounding and use the skills I have learnt
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (17-07-2013) - Click here for course details

Try to be more aware of my surroundings and peoples attitude and behaviour towards me and colleagues
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (17-07-2013) - Click here for course details

Be more aware of my surrounding when having entered tenants property, evaluate the tenant asap
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (17-07-2013) - Click here for course details

I will include SMART mind set into my work role, all very relevant and will incorporate into role with ease
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (17-07-2013) - Click here for course details

More awareness of surroundings and environmental factors
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (17-07-2013) - Click here for course details

Keep my distance and observing my work area and surroundings more
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (17-07-2013) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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