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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


More awareness of how to deescalate aggressive behaviour. How to use techniques taught - with repetition I feel confident. I had a great time, met some lovely people - thank you
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-01-2013) - Click here for course details

More confidence in working with children's behavioural problems
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-01-2013) - Click here for course details

I will be more confident to intervene in an incident and feel more prepared in advance to stop it happening. I will look for the signs and watch body language more closely now I know the signs
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-01-2013) - Click here for course details

As a volunteer, I would be more aware of using some of the refocusing the attention of a child or young person to try and deescalate the situation. However, I feel confident that I have techniques I could use that made the child feel secure and safely contain them
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-01-2013) - Click here for course details

Be more aware of triggers before behaviours can start
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-01-2013) - Click here for course details

I will be more aware of early signs. Able to be confident and protect myself and have minimum impact on the service users. Be able to feel confident to say yes to complex needs and events etc
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-01-2013) - Click here for course details

The course has helped me to understand what NAPPI is about i.e. SMART and has helped me to have a better idea of how to deal with challenging behaviour
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-01-2013) - Click here for course details

Be more confident in working with colleagues who have done NAPPI if and when behaviours escalate and require greater intervetions. Knowing how to release and avoid getting hair pulled or bitten
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-01-2013) - Click here for course details

Request more training throughout our organisation and ask management to review risk assessments regarding RPI
Non Abusive Psychological & Physical Intervention NAPPI Level Two (22-01-2013) - Click here for course details

I will keep the tools taught which I found very useful
Non Abusive Psychological & Physical Intervention NAPPI Level Two (22-01-2013) - Click here for course details

I will be more aware of what could happen and not become complacent
Non Abusive Psychological & Physical Intervention NAPPI Level Two (22-01-2013) - Click here for course details

Be able to handle situations a lot better and cope as seen now having the proper training
Non Abusive Psychological & Physical Intervention NAPPI Level Two (22-01-2013) - Click here for course details

This is the first training I have had of this kind - I have learnt a great deal
Non Abusive Psychological & Physical Intervention NAPPI Level Two (22-01-2013) - Click here for course details

I feel more confident in handling service users and feel more safer and able to help them be safe and myself. Thank you for your help
Non Abusive Psychological & Physical Intervention NAPPI Level Two (22-01-2013) - Click here for course details

Be able to feel more confident and show more confidence when presented with challenging behaviour
Non Abusive Psychological & Physical Intervention NAPPI Level Two (22-01-2013) - Click here for course details

I believe this course has set me up to start my new career very well and I feel it has got me ready for my new career
Non Abusive Psychological & Physical Intervention NAPPI Level Two (15-01-2013) - Click here for course details

Using new techniques, trying to maintain a more friendly attitude when dealing with incidents
Non Abusive Psychological & Physical Intervention NAPPI Level Two (15-01-2013) - Click here for course details

Everything mentioned it was really interesting and made you think how you approach situations and how you say things
Non Abusive Psychological & Physical Intervention NAPPI Level Two (15-01-2013) - Click here for course details

Fully enjoyed the course and all elements of the course. Will help me to understand and do my job better with the knowledge and reveiwed today and would not change any of the training
Non Abusive Psychological & Physical Intervention NAPPI Level Two (15-01-2013) - Click here for course details

Will be better able to protect myself and others in challenging situations.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-01-2013) - Click here for course details

Supporting individuals more humanely and keep them safe in difficult situations.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-01-2013) - Click here for course details

Be able to maintain dignity with the individuals involved when any physical intervention is required. Also to do any intervention as safely as possible.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-01-2013) - Click here for course details

I will try to practice tools gained on the course into my role, both to protect myself and the individuals I support.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-01-2013) - Click here for course details

Incorporate the techniques used in the training into individuals support plans/guidelines to enable the team to keep all safe.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-01-2013) - Click here for course details

Have more confidence in dealing with challenging situations.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-01-2013) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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