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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


I will have a greater understanding of the skills I was taught and how to use them when/if neccessary.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-01-2013) - Click here for course details

Recognise warning signs and learn how to diffuse them.
Non Abusive Psychological & Physical Intervention NAPPI Level One (08-01-2013) - Click here for course details

support others by using a common language and understanding.
Non Abusive Psychological & Physical Intervention NAPPI Level One (08-01-2013) - Click here for course details

This training will help me to be better at writing incident reports in more detail and better language.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2013) - Click here for course details

To keep a positive, calm approach when challenging behaviour is displayed, this training more relevant than other previous training
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2013) - Click here for course details

More confidence in dealing with challenging circumstances and situations - enjoyed learning new skills and thoughts. Excellent trainer
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2013) - Click here for course details

Be able to handle residents correctly when and if a situation arises
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2013) - Click here for course details

Nothing. It was relevant and not to intense to previous courses. Very good instructor
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2013) - Click here for course details

This training was very good and was a good refresher
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2013) - Click here for course details

Look at situations a bit more in depth. Have more confidence at work
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2013) - Click here for course details

I had learnt a lot about the different levels on how to talk people down before things get out of hand, how to keep myself safe and others I support, also how to move people safely without harming them or myself
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2013) - Click here for course details

I would deal with any situation involving restraint in a more confident manner, really enjoyed the course
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2013) - Click here for course details

I will take this back to my work place and when our residents show us any behaviour I will look forward to using these skills and I look forward to seeing you again soon
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2013) - Click here for course details

If I have an awkward situation with a service user where physical intervention will be required. I learned how to recognise development in behaviours
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2013) - Click here for course details

I am now confident and happy to now use these new skills
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2013) - Click here for course details

Include sensory profiles in support plans, review and re-evaluate all service users behavioural support plans.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (08-01-2013) - Click here for course details

Be more proactive in applying the SMART principles.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (08-01-2013) - Click here for course details

Implement the generate co-operation method during waking clients and arriving on duty
Non Abusive Psychological & Physical Intervention NAPPI Level One (21-12-2012) - Click here for course details

I found the course to be quite beneficial to my job role
Non Abusive Psychological & Physical Intervention NAPPI Level One (21-12-2012) - Click here for course details

If ever faced with physical aggression I will act in the approproate manner using my training
Non Abusive Psychological & Physical Intervention NAPPI Level One (21-12-2012) - Click here for course details

My dad is in a Care Home I regularly meet their Operations Manager- I will be asking her if she can get Emma in foer their staff training, Thank You
Non Abusive Psychological & Physical Intervention NAPPI Level One (21-12-2012) - Click here for course details

Be more able to generate co-co-operation with my service users to avoid confontation or physical escelation. Feel more comfortable in my own capabilities to use the nappi techniques should the need arise
Non Abusive Psychological & Physical Intervention NAPPI Level One (21-12-2012) - Click here for course details

Be more aware at all times, remember to assess risk in new situations.
Non Abusive Psychological & Physical Intervention NAPPI Level One (21-12-2012) - Click here for course details

I will do the job with the training I have done today :)
Non Abusive Psychological & Physical Intervention NAPPI Level One (17-12-2012) - Click here for course details

Use the, techniques learned if needed. Communicate better with residents
Non Abusive Psychological & Physical Intervention NAPPI Level One (17-12-2012) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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