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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


How to handle the situation successfully by using the right technique without hurting anyone or myself.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (29-11-2012) - Click here for course details

I now have the confidence if the need arises in me to use the trained restraints.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (29-11-2012) - Click here for course details

Helping to help others. Glad that there were no powerpoint shows. Very good, Thanks
Non Abusive Psychological & Physical Intervention NAPPI Level One (27-11-2012) - Click here for course details

Yes, to get out of situations to defuse and avoid situations. Will pass knowledge onto staff members.
Non Abusive Psychological & Physical Intervention NAPPI Level One (27-11-2012) - Click here for course details

Consider positioning and exits within environments. Maintain awareness of challenging behaviour
Non Abusive Psychological & Physical Intervention NAPPI Level One (22-11-2012) - Click here for course details

I would approach a situation differently and be more confident that I can handle a range of situations
Non Abusive Psychological & Physical Intervention NAPPI Level One (22-11-2012) - Click here for course details

Being more confident at putting what I have learned into practice if needed
Non Abusive Psychological & Physical Intervention NAPPI Level One (22-11-2012) - Click here for course details

Help and train all staff in-house, support and assist in any issues or concerns and service users. Enjoy myself more.
Autism Awareness Trainer of Trainers Award (21-11-2012) - Click here for course details

Have a better understanding in both my own practical application and in my surrounding team
Non Abusive Psychological & Physical Intervention NAPPI Level One (21-11-2012) - Click here for course details

I will simplify and put a more positive tone on how I talk to service user, eg more attention to key words and talk more enthusiastically
Non Abusive Psychological & Physical Intervention NAPPI Level One (21-11-2012) - Click here for course details

I will be able to support my care workers more and train them on how to support customers who are suffering from dementia. I will also be able identify their training needs.
Dementia Awareness Trainer of Trainers Award (20-11-2012) - Click here for course details

The knowledge to practise safe interventions. If an incident of aggression occurs I feel able to respond appropriately
Non Abusive Psychological & Physical Intervention NAPPI Level One (19-11-2012) - Click here for course details

Intervene at an earlier time. Be proactive rather than reactive. Have more confidence
Non Abusive Psychological & Physical Intervention NAPPI Level One (19-11-2012) - Click here for course details

This will make me more aware and act and teach my staff to intervene with residents more proactive
Non Abusive Psychological & Physical Intervention NAPPI Level One (19-11-2012) - Click here for course details

I will greet in the appropriate way and restrain in the appropriate way to protect myself and others
Non Abusive Psychological & Physical Intervention NAPPI Level One (19-11-2012) - Click here for course details

When clients come to grab my wrists I will use the wrist/grab release
Non Abusive Psychological & Physical Intervention NAPPI Level One (19-11-2012) - Click here for course details

Green and red behaviour scales were very interesting, gave me a greater understanding of different levels of behaviour and the reasons why the behaviours may occur. Great to interact with others attending the course. Really enjoyed it.
Non Abusive Psychological & Physical Intervention NAPPI Level One (19-11-2012) - Click here for course details

I feel more confident doing the X Shield and the grab release. Also got a lot of information from today.
Non Abusive Psychological & Physical Intervention NAPPI Level One (19-11-2012) - Click here for course details

I would assess situations with a different approach and use techniques learned when necessary, now I know how effective they are. Share my knowledge.
Non Abusive Psychological & Physical Intervention NAPPI Level One (19-11-2012) - Click here for course details

Found the red and green behaviour scales a useful tool in identifying behaviours and strategies of dealing with them. Will use these in my job in future.
Non Abusive Psychological & Physical Intervention NAPPI Level One (19-11-2012) - Click here for course details

Be more perceptive in relation to triggers of behaviour and how to switch from red list behaviours to green behaviours
Non Abusive Psychological & Physical Intervention NAPPI Level Two (13-11-2012) - Click here for course details

S - Stay one step ahead M - Move one step at a time A - Attend 100% R - Refocus the attention T - Togther (T.L.C)
Non Abusive Psychological & Physical Intervention NAPPI Level Two (13-11-2012) - Click here for course details

Be able to reinforce the training more effectively with the staff team now that they have a better understanding
Non Abusive Psychological & Physical Intervention NAPPI Level Two (13-11-2012) - Click here for course details

Take any response to agitated and disruptive behaviour very gradually.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (13-11-2012) - Click here for course details

Try harder to Descalate the situation before escalates to a dangerous situation. Use more aids to protect service users.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (13-11-2012) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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