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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Confident in being able to use these techniques when needed in my every day work
Non Abusive Psychological & Physical Intervention NAPPI Level Three Recertification (11-03-2013) - Click here for course details

As a staff team we will be more effective if needed in a situation where restraint is needed. Thanks Emma
Non Abusive Psychological & Physical Intervention NAPPI Level Three Recertification (11-03-2013) - Click here for course details

Think before acting! Look for improved interventions and outcomes for service users and staff.
Non Abusive Psychological & Physical Intervention Level Two Trainers Award (06-03-2013) - Click here for course details

Follow SMART principles and cascade training to staff across care services.
Non Abusive Psychological & Physical Intervention Level Two Trainers Award (06-03-2013) - Click here for course details

Try to secure a schedule of training and refresher training sooner rather than later.
Non Abusive Psychological & Physical Intervention Level Two Trainers Award (06-03-2013) - Click here for course details

Use the knowledge of NAPPI principles when working with staff and service users.
Non Abusive Psychological & Physical Intervention Level Two Trainers Award (06-03-2013) - Click here for course details

I have a good awareness of RPIs but realise they should be used as a last resort, concentrate on supporting individuals to stay within the green area.
Non Abusive Psychological & Physical Intervention Level Two Trainers Award (06-03-2013) - Click here for course details

Implementation of NAPPI with staff and embedding this into a culture change within our part of the organisation.
Non Abusive Psychological & Physical Intervention Level Two Trainers Award (06-03-2013) - Click here for course details

I now have the means to make my job better if the needs come up, to use my skills I have been taught
Non Abusive Psychological & Physical Intervention NAPPI Level Two (05-03-2013) - Click here for course details

Greater understanding of de-escalation. Found the course excellent and the trainer
Non Abusive Psychological & Physical Intervention NAPPI Level Two (05-03-2013) - Click here for course details

I will use all the training and knowledge I have learnt on this 2 days course. I would not do anything different
Non Abusive Psychological & Physical Intervention NAPPI Level Two (05-03-2013) - Click here for course details

Be more aware of when, why and how to apply and use discretion. Excellent tutor, well presented, felxible, non prescriptive and fun but informing throughout :)
Non Abusive Psychological & Physical Intervention NAPPI Level Two (05-03-2013) - Click here for course details

Have a greater underpinning knowledge of de-escalation. Found the course book excellent, as well as the trainer
Non Abusive Psychological & Physical Intervention NAPPI Level Two (05-03-2013) - Click here for course details

My approach to dangerous situations and remind all the time of TLC
Non Abusive Psychological & Physical Intervention NAPPI Level Two (27-02-2013) - Click here for course details

feel more confident to intervene with challenging behaviour.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (27-02-2013) - Click here for course details

definitely be aware of what could be in place to alert other service users myself and other staff that are involved with care in a care setting. before taking part of any setting it is essential to make sure that everybody receives training.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (27-02-2013) - Click here for course details

start work with the team and respect the information that i learn. its useful and a good tool for my work.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (27-02-2013) - Click here for course details

i will feel more comfortable and confident at my work.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (27-02-2013) - Click here for course details

now I feeling very well comfortable for me and if one of the service users attacks I can improve.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (27-02-2013) - Click here for course details

different way I act with service users in some situations
Non Abusive Psychological & Physical Intervention NAPPI Level Two (27-02-2013) - Click here for course details

my awareness and reaction to different situations and will be hopefully more efficient, very, very good training!!
Non Abusive Psychological & Physical Intervention NAPPI Level Two (27-02-2013) - Click here for course details

I will know hot to get out of a hand and wrist grab/release and how to deal with individuals
Non Abusive Psychological & Physical Intervention NAPPI Level One (27-02-2013) - Click here for course details

Gives better understanding and protection within the work enviroment
Non Abusive Psychological & Physical Intervention NAPPI Level One (27-02-2013) - Click here for course details

Be more viusal towards challenging behaviour, this course has taught me more about my approach towards individuals
Non Abusive Psychological & Physical Intervention NAPPI Level One (27-02-2013) - Click here for course details

It has made me more aware of the things that could happen and how I can control the situation
Non Abusive Psychological & Physical Intervention NAPPI Level One (27-02-2013) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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