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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Impliment adequate staff training and awareness. Try and infuse confidence in those who feel no confidence in dealing with End of Life. Real support for staff.
End Of Life Course Trainer of Trainers Award (07-02-2013) - Click here for course details

To be able to use NAPPI at work. Totally great and worthwhile 4 days. Trainer was professional and energetic from the beginning to the end. loved it to bits. I feared the worst before the first day but the trainer made me feel comfortable in the first 10 mins.
Non Abusive Psychological & Physical Intervention NAPPI Level Three (05-02-2013) - Click here for course details

I will carry out the skills in the the correct way, I will keep myself "one step ahead" at all times.
Non Abusive Psychological & Physical Intervention NAPPI Level Three (05-02-2013) - Click here for course details

I will use NAPPI techniques in my workplace to improve my service for our clients.
Non Abusive Psychological & Physical Intervention NAPPI Level Three (05-02-2013) - Click here for course details

Following on from this weeks re-cert, this will give me further confidence in my delivery of NAPPI as we have explored and discussed the details of the modules. Cheers guys - great week!
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (04-02-2013) - Click here for course details

Deliver modules more confidently and effectively, especially the holding events timeline.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (04-02-2013) - Click here for course details

Incorporate the dementia orange box into care plans and adjust appropriately. Encourage more generating co-operation by staff working with individuals.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (04-02-2013) - Click here for course details

I will be able to use the techniques from today and feel more confident.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (31-01-2013) - Click here for course details

Put into practice everything I have learnt from the last 2 days.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (31-01-2013) - Click here for course details

The training showed me a better way to deal with situations we have had to deal with
Non Abusive Psychological & Physical Intervention NAPPI Level Three (30-01-2013) - Click here for course details

Total change. Use different positions. No longer hold a person down on their front. More confident when only 2 staff on duty
Non Abusive Psychological & Physical Intervention NAPPI Level Three (30-01-2013) - Click here for course details

Refresh my skills and will apply them more frequently.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (30-01-2013) - Click here for course details

This will make me feel more confident if there is an incident
Non Abusive Psychological & Physical Intervention NAPPI Level Three (30-01-2013) - Click here for course details

I know and understand how to react in certain situations
Non Abusive Psychological & Physical Intervention NAPPI Level Three (30-01-2013) - Click here for course details

Carry on working correctly and effectively with up to date knowledge to ensure best practice is used.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (30-01-2013) - Click here for course details

Take a more confident approach to service users. Feel safer personally.
Non Abusive Psychological & Physical Intervention NAPPI Level One (28-01-2013) - Click here for course details

Will help improve how I calm children and help me improve my confidence at work. I know how to prevent injury from staff and other children
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-01-2013) - Click here for course details

More awareness of how to deescalate aggressive behaviour. How to use techniques taught - with repetition I feel confident. I had a great time, met some lovely people - thank you
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-01-2013) - Click here for course details

More confidence in working with children's behavioural problems
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-01-2013) - Click here for course details

I will be more confident to intervene in an incident and feel more prepared in advance to stop it happening. I will look for the signs and watch body language more closely now I know the signs
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-01-2013) - Click here for course details

As a volunteer, I would be more aware of using some of the refocusing the attention of a child or young person to try and deescalate the situation. However, I feel confident that I have techniques I could use that made the child feel secure and safely contain them
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-01-2013) - Click here for course details

Be more aware of triggers before behaviours can start
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-01-2013) - Click here for course details

I will be more aware of early signs. Able to be confident and protect myself and have minimum impact on the service users. Be able to feel confident to say yes to complex needs and events etc
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-01-2013) - Click here for course details

The course has helped me to understand what NAPPI is about i.e. SMART and has helped me to have a better idea of how to deal with challenging behaviour
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-01-2013) - Click here for course details

Be more confident in working with colleagues who have done NAPPI if and when behaviours escalate and require greater intervetions. Knowing how to release and avoid getting hair pulled or bitten
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-01-2013) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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