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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


The learning from this training I undertaken will help me to assist with challenging behaviour, safely and without harm to residents and myself.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (02-08-2017) - Click here for course details

It will change dramatically the way we approach individuals.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (02-08-2017) - Click here for course details

The training is precise and well taught.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

Very good, I update my knowledge.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

I have learn a lot from this two day and the trainer was very good, thank Mentaur for the training.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

It will really change how I work and I feel a lot more confident working in care work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

I will be able to discuss using NAPPI techniques within my work place. This may improve safety among staff.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

I will know how to handle challenging behaviour. I know the stages of challenging behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

It improved my understanding of NAPPI techniques and how I could apply the in practice confidently.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

It will help me be more confident dealing with challenging behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

More able to understand behaviour as it increases and to deal with it before it goes too high up the scale.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

The learning undertaken has given me the knowledge to appropriately support the individuals in our care but also appropriately support staff who are experiencing challenging behaviour from customers they are supporting.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

Increase my confidence at work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

The skill acquisition has enhanced my personal response to every agitation and approaches. It has given me a great insight for the development of further dealings in healthcare.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

It will enable me to effectively impart the knowledge acquired on handling the customers.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

Definitely more aware of what you can/can't do to "stay in the box".
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

I now know how to take control of certain situations in the correct way. I know what to look for and learn of ways around to avoid physical/aggressive behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

I feel a lot more confident when dealing with incidents.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

It will give me the knowledge and ability to do my job better and safer.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

Better report writing and knowledge of legislation.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

To give longer time for a service user to answer, more choices
Mental Capacity Act & DoLS Awareness Half-day Workshop (25-07-2017) - Click here for course details

Giving residents choices on going to different places, not just thinking its ok for them to go
Mental Capacity Act & DoLS Awareness Half-day Workshop (25-07-2017) - Click here for course details

Take time with residents, give more choices, dont assume residents have not got capacity and understand that it will take longer for a decision/answer
Mental Capacity Act & DoLS Awareness Half-day Workshop (25-07-2017) - Click here for course details

Need to check care plans for legal reasons
Mental Capacity Act & DoLS Awareness Half-day Workshop (25-07-2017) - Click here for course details

I have more knowledge about MCA & DOLs. It is important that everyone has different needs and everyone is different
Mental Capacity Act & DoLS Awareness Half-day Workshop (25-07-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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