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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Support the staff team to hopefully reduce the incidents of challenging behaviour. Look at producing individual plans in this format.
Non Abusive Psychological & Physical Intervention NAPPI Level One (30-05-2012) - Click here for course details

Make guidelines for individual clients based on the Lalemand behaviour scale. Consider the green behaviour scale and try to improve quality of life for our client group.
Non Abusive Psychological & Physical Intervention NAPPI Level One (30-05-2012) - Click here for course details

Agitation on the red scale will be of benefit in my line of work especially with elderly frail dementia. The course was very well presented. Thanks Steve
Non Abusive Psychological & Physical Intervention NAPPI Level One (30-05-2012) - Click here for course details

Be more aware of my own safety and also not put service users at more risk by placing myself in a vulnerable position.
Non Abusive Psychological & Physical Intervention NAPPI Level One (30-05-2012) - Click here for course details

I will be more confident in my dealings with some trainees as I will feel I can more adequately protect myself and those around me should the need arise.
Non Abusive Psychological & Physical Intervention NAPPI Level One (30-05-2012) - Click here for course details

I feel that it would be good to develop reports to include some of the information gained. It will also help me think about various situations that we encounter on a day to day basis
Non Abusive Psychological & Physical Intervention NAPPI Level One (30-05-2012) - Click here for course details

Be more aware and observant. Plan activities to raise satisfaction and cooperation. Discuss with volunteers within our group
Non Abusive Psychological & Physical Intervention NAPPI Level One (30-05-2012) - Click here for course details

Me more aware of adverse sitiuations that may occur and be more confident in reporting incidents accurately
Non Abusive Psychological & Physical Intervention NAPPI Level One (30-05-2012) - Click here for course details

Approach in gaining co-operation from challenging behaviours.
Non Abusive Psychological & Physical Intervention NAPPI Level One (30-05-2012) - Click here for course details

I will be more mindful and aware of risk and particularly the behaviour scale and my appropriate responses in situations. Also how I will structure my incident reports more effectively.
Non Abusive Psychological & Physical Intervention NAPPI Level One (30-05-2012) - Click here for course details

The generating cooperation module will definately help to make my job easier. Greater awareness is a benefit. The course has been very worthwhile.
Non Abusive Psychological & Physical Intervention NAPPI Level One (29-05-2012) - Click here for course details

Think about how to diffuse a situation before it escalates.
Non Abusive Psychological & Physical Intervention NAPPI Level One (29-05-2012) - Click here for course details

Encourage our management team to develope a much more confident package for service users from initial assessment through to individual action plans.
Non Abusive Psychological & Physical Intervention NAPPI Level One (29-05-2012) - Click here for course details

I will consider the info on the green behaviour scales when dealing with situations at work, I believe this will have a positive impact on my role.
Non Abusive Psychological & Physical Intervention NAPPI Level One (29-05-2012) - Click here for course details

Better understanding of the situation and how to manage it causing as little disruption as possible. Good presentation and excellent techniques to encourage audience participation.
Non Abusive Psychological & Physical Intervention NAPPI Level One (29-05-2012) - Click here for course details

The course has refreshed my memories of previous course and given me greater confidence in dealing with challenging situations and behaviours in my work. Thank you
Non Abusive Psychological & Physical Intervention NAPPI Level One (29-05-2012) - Click here for course details

Plenty of things to think about. It has given me greater depth of knowledge.
Non Abusive Psychological & Physical Intervention NAPPI Level One (29-05-2012) - Click here for course details

This course has enabled me to feel confident in dealing with most if not all low and high level situations. Although there are aspects of the course that do not affect me at present with regard to aggression etc. and I feel it is good preparation for the future changes as they occur.
Non Abusive Psychological & Physical Intervention NAPPI Level One (29-05-2012) - Click here for course details

The training will enable me to initiate different strategies when dealing with service users.
Non Abusive Psychological & Physical Intervention NAPPI Level One (29-05-2012) - Click here for course details

Make sure I understand the key aspects around triad of impairments.
Autism Awareness Trainer of Trainers Award (29-05-2012) - Click here for course details

Will present training more regularly and following recruitment (during induction).
Autism Awareness Trainer of Trainers Award (29-05-2012) - Click here for course details

Hopefully I shall deliver the training to the staff team with more confidence.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (29-05-2012) - Click here for course details

Take a step back and think about my language and social interaction with service users.
Autism Awareness Trainer of Trainers Award (29-05-2012) - Click here for course details

Deliver autism awareness training. Get involved with creating strategies for specific service users. Plus, identified areas on candidate assessment.
Autism Awareness Trainer of Trainers Award (28-05-2012) - Click here for course details

Having a better understanding of cognitive issues will help in the care of our residents, thinking about why they do what they do.
Dementia Awareness Trainer of Trainers Award (28-05-2012) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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