Call me back
We are always happy to call you back at a time convenient to you. Simply enter your details below, let us know when you would like to be called, and press 'Call Me Back'. Our office hours are 9-5 Monday to Friday, but if this is not convenient, we will always endeavour to call you out of hours.
Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:
On a day-to-day basis very little, I shall continue with differentiation techniques to negate any situations that require intervention. If by chance any situation should arise I shall be more aware and more able to act appropriately.
I will be more aware of the staff team and how they interact with the clients. That care plans/risk assessments are up-to-date. To ensure recording and reporting is adhered to. To transfer knowledge to the staff team.
Interact more effectively with all staff. Make sure I include all learners and find out if any need special assistance or tools to complete the course. Make sure the course is made fun and enjoyable to all my staff group.
I will use flipchart paper to record information and learning more. It acted as a good visual refresher as to what we had covered. Learning a subject which is not the day-to-day subject to train, the flipchart notes were more useful to me than if the delivery was very PowerPoint based.
I will deliver this training as a separate course, and I think it made me understand MCA and BLLS. I have definitely improved my knowledge on the authorisation process. As a trainer I feel it was very good reflection of skills.
Discuss with my manager. Follow the modules through with each service user to understand them better and help other colleagues with understanding behaviour and ways of refocusing them.
Thank you, this course has been very enjoyable.