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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


The training opens your eyes to where we as staff go wrong. causing staff provocked incidences. so use generating co-operation process as it has a huge impact. but having said that i will use all nappi skills in my job.
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (14-05-2012) - Click here for course details

Thorough awareness. Confidence in dealing with risky clients. Able to protect self better.
Non Abusive Psychological & Physical Intervention NAPPI Level One (10-05-2012) - Click here for course details

Be more aware of potential risks with service users and how to deal with them safely and effectively.
Non Abusive Psychological & Physical Intervention NAPPI Level One (10-05-2012) - Click here for course details

Be aware of the environment. Wrist grab if needed-NAPPI techniques. Thank you, very enjoyable.
Non Abusive Psychological & Physical Intervention NAPPI Level One (10-05-2012) - Click here for course details

Be more aware of aggressive behaviour and feel confident in reacting and de-escalating situations.
Non Abusive Psychological & Physical Intervention NAPPI Level One (10-05-2012) - Click here for course details

Distraction may not at some point be enough, so doing this course makes me aware of a manual technique I could use within the law.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (10-05-2012) - Click here for course details

Refresh on physical skills, however I feel our de-escalation skills are working very effectively reducing the need for RPI's. but refresher always needed.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (10-05-2012) - Click here for course details

I will be a little more confident and it will make me more aware on how to support/observe and follow NAPPI through.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (10-05-2012) - Click here for course details

Think before acting, do I need to do a NAPPI RPI or can distraction be enough.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (10-05-2012) - Click here for course details

Be more confident dealing with aggression from Service Users.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (10-05-2012) - Click here for course details

When working within homes look for examples of least restrictive practices being carried out and reinforce by praise.
MCA & DoLS Trainer of Trainers Award (09-05-2012) - Click here for course details

Roll the training out to staff and ensure they have a good level of understanding in the MCA.
MCA & DoLS Trainer of Trainers Award (09-05-2012) - Click here for course details

Be patient, more assertive, listen and guide, spot signs of behavioural changes and handle safety
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

Be able to hopefully spot situations arising and preventing them from escalating. Dealing with challenging situations
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

Have confidence in dealing with challenging situations
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

Understanding the level of physical intervention required/allowed in situations at work!
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

I feel that I will be able to confidently manage potentially aggressive situations before they become out of hand
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

Different handling techniques, more verbal intervention, better understanding
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

I feel more confident after the training, which will be useful in my job
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

I think that I will be able to show confidence when/if I need to use any of these techniques while at work
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

To have more confidence in myself with someone showing a form of aggression
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

I feel more confident when it will come to managing certain situations. All the techniques we done I learned and haven't done them before.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

The two day training has been valuable to my job. I now feel more confident in handling the unexpected. I have thoroughly enjoyed the hands on training session. Jason is an excellent trainer - he was very thorough!
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

Encourage carers to have empathy with all clients and to treat them as individuals.
Dementia Awareness Trainer of Trainers Award (01-05-2012) - Click here for course details

I will start training staff in two months when two day services merge. Good time to share information and bond as a team. I will learn about people who use the service. I will also invite head of training to my training so that they understand.
Dementia Awareness Trainer of Trainers Award (01-05-2012) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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