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Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:
I have learnt from the trainer, and he has given me some knowledge into challenging behaviour that i did not have. Self protection is what i have learnt today and in depth ways in which you can handle and manage challenging behaviour.
I will use different terms when writing about incidents. I will feel more confident when dealing with levels of challenging behaviour. I will definitely be asking for an occupational therapist to be part of LDs team of care.
The course reiterated the safety features we have in place. For officers who visit tenants homes the PVP issue was discussed and it was noted that a code could be added 1-5 to establish the type of PVP issue.
This was a refresher course and I found it just as interesting as the first time I did it. Jay was very knowlegdable in this field and filled all attendees with confidence to deal with challenges when at work
I feel more confident to carry out my day duties on my unit. Will be most helpful in my job on a daily basis. Excellent course, excellent presentation I would be very happy to attend more NAPPI courses in the future
This course has made me think about the consistency in the approach of staff and the terminology to describe levels of behaviour. I intend to implement a new way of documenting and approaching the behaviours staff are presented with.
I will discuss with my home manager about changing the way we write reports/handover and the incident form reprinted/redirected to the five levels behaviour on Lalemand behaviour scale documentation activity workbook.
Will assess individuals and highlight the relevant areas that residents Amnesia is at and how to benefit the service user. Also help to personalise care plans and make the experience more enjoyable for the service user and reduce the challenging behaviour.
Apply different teaching methods. Ensure I dont miss participants who wish to contribute. My knowledge of dementia was basic. I feel that the awareness session has stimulated me to learn more. Thank you.
I found the red behaviour scale particularly useful. I can see fully how this may be used in a person centred way and feel that this would be a great benefit to support workers and the people we support. The SMART principles work really well. Taking on board all the elements of smart will work well in the workplace and perhaps change some peoples opinions.
We have risk management strategies that I will be amending for some individuals by using the green and red behaviour scales to help understand the communicated behaviour better. Also ensure peoples lives, particularly in the productivity areas, are fuller.
Work with the team once everyone has attended this training with specific emphasis on implementing the Lalemand behaviour scale for individuals.
Ensuring consistent approach and clarity following staff completion of training.
It has acted as a reminder of Abuse and how I can be vigilant.
Additionally I really liked the structure and pace of the day, the afternoon session really taught me how to knit the theory and delivery of training together.