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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Identify behaviour and put in place measures to prevent escalation of that behaviour as volunteer and more importantly, for the vols safety as an APL
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

Be more aware of danger from aggressive children/young people. Be confident to use new skills/protocols used. I feel I will be a better and more useful volunteer. I feel I will be safer on future events. I feel ready to accept roles of 1:1 with additional complex needs children/young people
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

I believe I will be able to spot these behaviours at a lower end of the scale and have improved my knowledge of what to do to intervene before the situation worsens. Can give advice to newer volunteers on events. If a dangerous situation arises I feel I know how to restrain if necessary.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

SMART skills. Observe for different levels of behaviour. Have more awareness of my support eg APL, vol team
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

More confidence and quicker response to challenging behaviour. I now know when not to use restraint if a child is only being agitated. There are other ways of managing that behaviour. There will be less harm for myself and a child
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

I now know how to deal with situations where a child can get disruptive etc. I can support other volunteers if they require help
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

I will now feel confident in my role as a mentor to advise and assist in behaviour issues and incidents. It has raised my awareness and reminded me of previous training and education received in relation to the psychological aspects as well as the physical aspects of the training and child developement. Thank you
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

I will be more confident if a situation arises. I feel that I have gained so much knowledge from this training and it was great to work together as a team. I feel that now I will be a more confident volunteer.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

Feel more confident when restraining, pass knowledge onto staff and ensure procedures are being followed.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (27-06-2012) - Click here for course details

I am more aware of what is legal and safe, I would be able to react in a correct way.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (27-06-2012) - Click here for course details

Trainer is well informed, gave practical examples, interacted well with trainees. Offer continuity in having the same trainer.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (27-06-2012) - Click here for course details

Be mindfull of the key life enhancing areas and the entire course content
Non Abusive Psychological & Physical Intervention NAPPI Level One (27-06-2012) - Click here for course details

Work as part of a team that is working in the same way. Think about the message the behaviour is trying to communicate more
Non Abusive Psychological & Physical Intervention NAPPI Level One (27-06-2012) - Click here for course details

I now feel I have the ability to be more in control in situations with behaviour when/if they arise
Non Abusive Psychological & Physical Intervention NAPPI Level One (27-06-2012) - Click here for course details

I will change my approach and use the new techniques that I have learnt today
Non Abusive Psychological & Physical Intervention NAPPI Level One (27-06-2012) - Click here for course details

This was very useful in reassuring me I am doing certain things right and taught me techniques aswell
Non Abusive Psychological & Physical Intervention NAPPI Level One (27-06-2012) - Click here for course details

Develop workshops in MCA/DoLS for locality teams and adult teams in Knowsley. Have more confidence in delivering this training.
MCA/DoLS Trainer of Trainers Award (26-06-2012) - Click here for course details

Encourage staff to talk through their thought processes - prompt them to answer their own questions. Deliver the training.
MCA/DoLS Trainer of Trainers Award (26-06-2012) - Click here for course details

Has given me a better insight into what is involved in the decision making process and allowed me to understand more clearly when and where to use mental capacity assessments and best interest.
MCA/DoLS Trainer of Trainers Award (26-06-2012) - Click here for course details

I will deliver more structured training, break down courses into performance objectives, and keep achievements and summarise more and double check understanding more frequently.
Safeguarding Vulnerable Adults Trainer of Trainers Award (26-06-2012) - Click here for course details

I feel confident to deliver SOVA training to new and existing staff. SOVA training always makes me reflect on my own practice and take into consideration how broad abuse types/indicators can be.
Safeguarding Vulnerable Adults Trainer of Trainers Award (26-06-2012) - Click here for course details

I will be taking on the role of our adult safeguarding trainer. I think that i will be more confident advocating the companies policies and procedures throughout the provision, thus bringing to the forefront of our staff's minds the importance of reporting any safeguarding concerns resulting in improved service for our residents.
Safeguarding Vulnerable Adults Trainer of Trainers Award (26-06-2012) - Click here for course details

I plan to re-write my company's safeguarding training module to incorporate the methodology and content learnt today. Also, my style of delivery will change.
Safeguarding Vulnerable Adults Trainer of Trainers Award (26-06-2012) - Click here for course details

Be able to identify escalating behaviour and how to defuse the situation. Also how to keep myself and others safe
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-06-2012) - Click here for course details

Think about my actions, help me with documenting all issues
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-06-2012) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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