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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Learnt all the stages of challenging behaviour and how to de-escalate it.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

Communication in how we need to respond to behaviours
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

Communicate with staff about what the correct/universal standard of how to deal with a situation.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

It has helped me to understand some of the behaviours and what they mean. Use the lalemand behaviour scale to improve my practice. Try to identify stress factors to help reduce behaviours before they escalate. I will feel more confident in my working practices if someone displays challenging behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

How to manage behaviours better with the second level messages.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

Look more closely at support plans and make sure practices are consistent
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

We definately need to decide on a policy for dealing with certain service users so we are all acting the same way, following the same procedures so there is consistency. Maybe this way we may be able to work out secondary messages behind this persons behaviour and help get more into the green and less red
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

Set limits to stop the action. Teamwork
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

Put into practice what I have learnt if the need arises.
Lone Worker Safety NAPPI Level 1 (19-07-2017) - Click here for course details

I am giving support to the tenants to develop the red behaviour scale and achieve the green.
Lone Worker Safety NAPPI Level 1 (19-07-2017) - Click here for course details

By putting into practice.
Lone Worker Safety NAPPI Level 1 (19-07-2017) - Click here for course details

Help ensure Policies and Procedures are relevant and staff kept safe in their lone working environment. Ensure my safety is maintained and I remind staff of their responsibilities with regards to lone working and health and safety.
Lone Worker Safety NAPPI Level 1 (19-07-2017) - Click here for course details

This training would enhance my way of working with the people I support, there are areas of my practice which have not been seen as priority for a while and this will improve.
Lone Worker Safety NAPPI Level 1 (19-07-2017) - Click here for course details

Increased awareness of personal safety, more awareness of safety around stairs.
Lone Worker Safety NAPPI Level 1 (19-07-2017) - Click here for course details

The training will help me to be safe at work and be able to protect myself.
Lone Worker Safety NAPPI Level 1 (19-07-2017) - Click here for course details

The course has given me more understanding of my role.
Lone Worker Safety NAPPI Level 1 (19-07-2017) - Click here for course details

Improve my knowledge.
Lone Worker Safety NAPPI Level 1 (19-07-2017) - Click here for course details

Better support of the service users to achieve their goals on their behaviour scales. Better recording of the incident/accident forms. How to recognise early signs and de escalate where possible using green behaviour scales.
Lone Worker Safety NAPPI Level 1 (19-07-2017) - Click here for course details

By following what I learnt, by engaging myself more.
Lone Worker Safety NAPPI Level 1 (19-07-2017) - Click here for course details

Learn how to be safe at work and be aware of the environment.
Lone Worker Safety NAPPI Level 1 (19-07-2017) - Click here for course details

It will help ensure the safety of staff and the people we support on a daily basis. It will help build staff confidence when dealing with difficult situations.
Lone Worker Safety NAPPI Level 1 (19-07-2017) - Click here for course details

I can implement my learning in my work practice.
Lone Worker Safety NAPPI Level 1 (19-07-2017) - Click here for course details

Have learnt the behaviour of residents when they become agitated and aggressive. Have learnt how to protect myself from aggressive residents.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

Very helpful.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

I will be able to observe and work with the residents. It will help me to understand their different behaviour patterns.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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