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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


To deliver safe practice.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

Will put it into practice.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

It is useful to our residents. The theory gave me ideas how to deal and communicate with them. It added a lot to my knowledge. The practical will help me to do the right things and techniques for the benefits of me and the residents.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

It will enable to manage challenging situations easier and with confidence.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

It will change a lot. The impact will be less traumatic tot he service user and to the staff as well.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

Help maintain safety and help relieve stress for residents.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

constant contact, non request contact.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

The training will help me at Potton House as a Healthcare assistant and Hairdresser.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

Better understanding of our residents in identifying different behaviours and how best I can support them. I feel confident regarding my physical limitations (disability) that I have been taught the skills to support our residents whilst keeping them, myself and my colleagues safe.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

It will make me more confident in supporting people who are resistant. It's made me gain more knowledge about the different behaviour scales. I now know the different types of resistance. I can now recognise triggers.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

I believe I am now more prepared to document better, using the correct terminology. I am also able to deliver better care in challenging situations.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

I feel more knowlegdeable and feel able to deliver can better on how to reduce resistance in care. I got more physical skills now and I am able to help/assist with resistance to care if needed.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

To work more confidently within my role. To work more positively. How to deliver care in challenging situations and stay safe.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

I am more aware of my approach to de-escalate if resistive behaviours and developing co-operation and how to fine-tune these areas to develop more harmonious care. I also feel more confident in preventing injury of myself. my colleagues and peers, my residents during essential care.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

It will enable me to carry out my work more effectively with service users with more challenging behaviour with confidence.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

I am confident I will take everything I have learned on this module. I am confident I have gained some experience for my role and I have gained some knowledge of the correct procedures.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

I will feel more confident when supporting residents with challenging behaviour and safely restrain and use holds if ever required. I will feel more confident with de-escalation techniques and resolving conflicts.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

I took out of the training the way to word documentation correctly as well as being able to safely restrain service users if needed.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

The was good, hopefully won't need to use them all, but have been shown the way to do it. I feel confident if this role is needed.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

Feel more competent at work and in my job role, I feel able to work better with people that can become resistant.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

I will use what I have learnt in the training to make my work performance better and safer for the resident and myself. Also give me better confidence in future difficult situations that I may come across.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

It will help me feel more confident when approaching a resident that is showing signs of agitation and how to handle and calm a stressful situation. I can support staff also with difficult situations with the NAPPI training.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (26-06-2017) - Click here for course details

This course will help me make my make my environment safe and how to support clients to keep the staff safe.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (22-06-2017) - Click here for course details

Make our working practice safer for ourselves and for service users.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (22-06-2017) - Click here for course details

Learn how to support a client who is in bed and is becoming agitated this was very useful and will help staff keep safe.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (22-06-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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