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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Knowing what to do in this situation. Learn a lot more about this training.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (25-05-2017) - Click here for course details

I will feel confident going through into situations involving residents with challenging behaviours and knew how to deal with it effectively.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (24-05-2017) - Click here for course details

Using the Green Behaviour Scale to better structure the activities programme we have here, to make it better for the residents.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (24-05-2017) - Click here for course details

Emma explained and answered all aspects of the course and is a brilliant trainer. The course will make me more confident in my job to resolve situations and conflicts.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (24-05-2017) - Click here for course details

Ensure all relevant paperwork is in place and utilised to safely support all parties. Incorporate skills into staff team meetings.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (24-05-2017) - Click here for course details

I now know I can protect myself while not causing harm.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (24-05-2017) - Click here for course details

I will have a better understanding of dealing with arising situations.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (24-05-2017) - Click here for course details

It was very relevant to the service who I am the team support, some useful skills and techniques. Will be more confident
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (24-05-2017) - Click here for course details

How to support my s/u will full confidence. The understanding of SMART
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (24-05-2017) - Click here for course details

Keep everyone safe. More knowledge on the client. How to calm the situation
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (24-05-2017) - Click here for course details

It will improve my understanding of different circumstances and I know what I should do
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (24-05-2017) - Click here for course details

Helps us to understand better the red, amber, green scales, also to feel more confident in my job role.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (23-05-2017) - Click here for course details

Safer practice. Use the behaviour scale more and know when to use physical interventions.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (23-05-2017) - Click here for course details

Use the behaviour scale and when to use physical intervention.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (23-05-2017) - Click here for course details

Confident in my job role because the training was executed brilliantly.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (23-05-2017) - Click here for course details

More understanding of working techniques to put into place. More aware of change in behaviour. To be more vigilant.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (23-05-2017) - Click here for course details

Will make me more observant and listen.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (23-05-2017) - Click here for course details

Confidence in de-escalating incidents before physical intervention.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (23-05-2017) - Click here for course details

It helps us to understand each other, and helped me on how to communicate with other people when you are in a situation that has escalated very quickly.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (23-05-2017) - Click here for course details

Make me more confident in my job role. I will think a little more before approaching an incident.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (23-05-2017) - Click here for course details

To be more aware of triggers and negative and positive behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (23-05-2017) - Click here for course details

Give me more confidence when ever I need to use the skills I learnt today.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (23-05-2017) - Click here for course details

I have never done this course before but now I have done it I feel a lot safer in my job.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (23-05-2017) - Click here for course details

I know how to safely look after myself and my service user. I feel more confident.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (23-05-2017) - Click here for course details

This course has given me the confidence to carry out my role to the best of my ability and feel comfortable to do so.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (23-05-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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