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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Give a positive input on our unit. Learn how to talk, treat people. See things from their point of view. Put strategies into practise i.e. challenging behaviour.
Dementia Awareness Half-day Workshop (22-06-2017) - Click here for course details

I have gained good knowledge of how to deal with dementia and have more confidence.
Dementia Awareness Half-day Workshop (22-06-2017) - Click here for course details

I know how to protect myself in situations in the workplace while working with clients with challenging behaviours. I practiced techniques which I could use at work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (21-06-2017) - Click here for course details

I now feel more confident in dealing with challenging behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (21-06-2017) - Click here for course details

This course has helped me gain confidence and I have learnt more on what to do in different situations.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (21-06-2017) - Click here for course details

Very positive
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (21-06-2017) - Click here for course details

I am a lot more confident in being around my service users. By knowing how to place s/u behaviour on the scale I know the correct way to deal with it.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (21-06-2017) - Click here for course details

I feel very confident in using my NAPPI training in the workplace especially the self protection when working with challenging behaviours.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (21-06-2017) - Click here for course details

Policy and procedures will be met and I can support my pupils and maintain their dignity at all times.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (21-06-2017) - Click here for course details

I found hearing other peoples opinions and points of view interesting. I will take these on board.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (21-06-2017) - Click here for course details

How to reduce stress levels before we even get hands on!!
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (21-06-2017) - Click here for course details

It will give me more confidence at work with service users.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (21-06-2017) - Click here for course details

Green and Red scales of behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (21-06-2017) - Click here for course details

The course has given me more confidence and I feel safer knowing I can defuse behaviour, emotionally and physically.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (21-06-2017) - Click here for course details

To learn other techniques I have found this course interesting.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (21-06-2017) - Click here for course details

To be more aware of a persons presence when approaching.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (21-06-2017) - Click here for course details

I have taken away techniques that I can apply in my job role.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (21-06-2017) - Click here for course details

It has made me aware of what kind of signs to look for. It also helps me to understand others.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (21-06-2017) - Click here for course details

I feel more confident in how I would be able to defuse behaviour, identify more triggers and learn the self protection techniques.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (21-06-2017) - Click here for course details

That I can now know that with the training I can react in the correct and safe way.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (21-06-2017) - Click here for course details

The useful thing is the green, amber and red system i.e. traffic lights.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (21-06-2017) - Click here for course details

I will implement more positive touches and observations to residents to hopefully prevent challenging behaviour escalating from low to more serious. Always look at 360 angles when challenging behaviour occurs.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (20-06-2017) - Click here for course details

I will make sure I give more time to residents and get to know them more
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (20-06-2017) - Click here for course details

I will be working with more knowledge of the progression of behaviour and the different sections to think about.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (20-06-2017) - Click here for course details

May be able to use different refocus techniques to prevent challenging behaviour becoming more challenging.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (20-06-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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