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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


I feel more confident working with challenging individuals and how to care for them in a safe way.
Reducing Resistance to Essential Care Two-day Workshop (09-05-2017) - Click here for course details

Knowing that staff are confident to carry out RPI. The behaviour scale was really useful.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (08-05-2017) - Click here for course details

Yes it will make me understand the service user a lot more.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (08-05-2017) - Click here for course details

This has given me confidence in what I do.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (08-05-2017) - Click here for course details

It has refreshed my memory and NAPPI skills. I enjoyed to see the pubs model and will incorporate this into working practice.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (08-05-2017) - Click here for course details

give me confidence to apply all the skills learned.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (08-05-2017) - Click here for course details

Gives more understanding on the model of behaviours.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (08-05-2017) - Click here for course details

Knowledge and understanding of correct working. I found the PBS model really informative.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (08-05-2017) - Click here for course details

PBS model was very interesting and taught me a lot. It showed me how to look at things differently.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (08-05-2017) - Click here for course details

Understand the service users more. I found the pbs really helpful.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (08-05-2017) - Click here for course details

Aids us to comply with guidelines, legislation. Better working practices. Competent confident staff. Allows staff to know when to document behaviours.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (08-05-2017) - Click here for course details

I will use these techniques in day to day situations/ It may not be frequently but I will have the confidence to use them especially the 2 person moving.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (08-05-2017) - Click here for course details

Although I do not support service users anymore on a daily basis, I feel I would be able to cover staff if required and be able to perform the skills we have been shown today.
Level 3 Service user Specific Skill (05-05-2017) - Click here for course details

To support a service user to have a better level of safe support whilst displaying behaviour.
Level 3 Service user Specific Skill (05-05-2017) - Click here for course details

What I found most affective is using the key terms whilst in hold, clever and good refocusing. Also learning a new way to support someone safely for both her and me.
Level 3 Service user Specific Skill (05-05-2017) - Click here for course details

I will now feel and be more knowledgeable and aware of how and when we could implement RPI. I will feel confident in implementing this. Thank you.
Level 3 Service user Specific Skill (05-05-2017) - Click here for course details

Learning the new technique will be very beneficial within the team group. Training was very well presented and informative.
Level 3 Service user Specific Skill (05-05-2017) - Click here for course details

Made me more aware of working methods
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (04-05-2017) - Click here for course details

More confidence
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (04-05-2017) - Click here for course details

Fantastic thank you
Mental Capacity Act & DoLS Awareness One-day Workshop (04-05-2017) - Click here for course details

I now have a better understanding of MCA and DOLS. I will be much more confident in applying for a DOLS application.
Mental Capacity Act & DoLS Awareness One-day Workshop (04-05-2017) - Click here for course details

I think it will really change the way we work. I feel more confident now in my knowledge and I am really appreciative that I was invited. Thank you Tony!
Mental Capacity Act & DoLS Awareness One-day Workshop (04-05-2017) - Click here for course details

I feel like I now have a much better and clearer understanding about MCA and DOLS and now have the knowledge to identify potential situations. I now feel I have a lot more confidence in this area.
Mental Capacity Act & DoLS Awareness One-day Workshop (04-05-2017) - Click here for course details

I am going to reassess a client of mine due to what I have learnt today I have learnt so much.
Mental Capacity Act & DoLS Awareness One-day Workshop (04-05-2017) - Click here for course details

I will have a greater understanding of both mental capacity act and the deprivation of liberty safeguard's. I feel more confident when completing risk assessments in this field and protected when discussing capacity for the use of bedrails etc.
Mental Capacity Act & DoLS Awareness One-day Workshop (04-05-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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