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We are always happy to call you back at a time convenient to you. Simply enter your details below, let us know when you would like to be called, and press 'Call Me Back'. Our office hours are 9-5 Monday to Friday, but if this is not convenient, we will always endeavour to call you out of hours.




Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


More confident in supporting out in the public. Behaviour escalation chart. Post incident report helpful.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (13-06-2017) - Click here for course details

Behaviour chart very useful. Lalemand Red Behaviour Scale.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (13-06-2017) - Click here for course details

Confident now refreshing in NAPPI.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (13-06-2017) - Click here for course details

It will make me more confident when working with challenging people.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (13-06-2017) - Click here for course details

Will make me more aware of the steps, protocols and policies and only use RPI as a final step aster all avenues have been tried first.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (13-06-2017) - Click here for course details

It will help me to change my working by practicing on a daily basis with clients and staff
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (13-06-2017) - Click here for course details

Team work, communicate more with staff team and service user
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (13-06-2017) - Click here for course details

I want to work more around developing green behaviours for our service users
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (13-06-2017) - Click here for course details

I will be able to spot the triggers easier and how to use self protection skills
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (13-06-2017) - Click here for course details

Provide support to the team Enable safe working practices/protect themselves
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (13-06-2017) - Click here for course details

Looking for triggers, dealing with situations.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (13-06-2017) - Click here for course details

This course will enable me to support staff and service users in difficult situations i.e being grabbed. Better understanding of triggers and ways to prevent escalation
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (13-06-2017) - Click here for course details

Use skills taught today and implement in practice.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (13-06-2017) - Click here for course details

To work together as a team and support our service users more effectively.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (13-06-2017) - Click here for course details

It will give me confidence in situations in my workplace.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (13-06-2017) - Click here for course details

My team need to undergo it so I will ensure all gain the skills. I will revisit paperwork to implement strategies. I will implement actions in team meetings I will use all approaches daily
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (13-06-2017) - Click here for course details

Give me the confidence in the workplace and around my colleagues.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (13-06-2017) - Click here for course details

I am able to support my service users with more understanding of behaviour.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (06-06-2017) - Click here for course details

I've learnt how to support service users better.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (06-06-2017) - Click here for course details

I feel more confident and knowing that I am working in a safe way within our policies and procedures.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (06-06-2017) - Click here for course details

I am confident in dealing with aggressive and challenging behaviours I also feel safe that my skills learnt will be effective in my future handling.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (06-06-2017) - Click here for course details

It makes me understand well what is challenging behaviour and I've learnt how to support service users and how to deal with it.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (06-06-2017) - Click here for course details

I am more confident when working closely with agitated residence. I understand how my role can be used to prevent people entering the red scale and how necessary is of being aware of stress factors. I feel confident in applying my knowledge and understanding in how our current ways of working can be improved.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (06-06-2017) - Click here for course details

To help those to manage behaviour.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (06-06-2017) - Click here for course details

Will make me more aware of how to handle difficult situations.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (06-06-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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