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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Learnt more today so I can more forward in my role/job.
Mental Capacity Act & DoLS Awareness Half-day Workshop (26-04-2017) - Click here for course details

I have learnt a lot about MCA
Mental Capacity Act & DoLS Awareness Half-day Workshop (26-04-2017) - Click here for course details

I have become a better health care assistant after learning all I have today. I have a better understanding especially the self protection skills. Thank you.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

More detailed Care Plans. Arrange more training in this area for other staff members. Recognising triggers. How to deescalate.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

I feel more confident in my job after this training. The physical training would help. Thankyou.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

Safety , more aware of others peoples actions and my own.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

Been very constructive.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

Better understanding or deescalating situations.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

Gained a better understanding of why residents may behave in a certain way and how I could refocus.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

The plans in place. Understanding.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

Greater understanding of what triggers individuals' behaviour. Able to see individuals change in behaviour increased confidence.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

Physical SMART and x-shield. Helps me to work with the teams in a person centred way as course identified all pre-assessments needed before the need to place hands on the residents.
Reducing Resistance to Essential Care Two-day workshop (25-04-2017) - Click here for course details

SMART. Safely using physical intervention within a safe environment. I do feel like the SMART element was well taught and got a lot from it. Very good.
Reducing Resistance to Essential Care Two-day workshop (25-04-2017) - Click here for course details

Physical SMART. X Shield. I thought the course was good, knowing how to read people.
Reducing Resistance to Essential Care Two-day workshop (25-04-2017) - Click here for course details

SMART physical and psychological. Found course good especially thinking about psychological factors.
Reducing Resistance to Essential Care Two-day workshop (25-04-2017) - Click here for course details

I have learnt how to take control if someone tries to hit or kick. I would like to learn more also seated skills.
Reducing Resistance to Essential Care Two-day workshop (25-04-2017) - Click here for course details

Identifying essential care. course was interesting and helpful in understanding of how to approach and deliver care to resistive residents without causing pain or distress.
Reducing Resistance to Essential Care Two-day workshop (25-04-2017) - Click here for course details

x shield. It would help me on how to protect the residents and yourself so that you wouldn't hurt the resident or yourself.
Reducing Resistance to Essential Care Two-day workshop (25-04-2017) - Click here for course details

The course will surely help me to deliver a good safe care for me and the resident.
Reducing Resistance to Essential Care Two-day workshop (25-04-2017) - Click here for course details

x shield was very informative in protecting yourself in a vulnerable situation. Knowing the triangle is also very informative in reading body language.
Reducing Resistance to Essential Care Two-day workshop (25-04-2017) - Click here for course details

The five levels of resistance. Have been made more aware of options and process of RPI, or making the decision to use RPI in a responsible way.
Reducing Resistance to Essential Care Two-day workshop (25-04-2017) - Click here for course details

Identify life enhancing areas and ensuring they are in place Lalemand scale
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (24-04-2017) - Click here for course details

Consolidate techniques and encourage more working in green areas.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (24-04-2017) - Click here for course details

Using Lalemand scales to support planning
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (24-04-2017) - Click here for course details

More on SMART Emma is super enthusiastic thanks a lot!
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (24-04-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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