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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


It gave me the skills in a lease to deal with physical and psychological intervention.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-05-2017) - Click here for course details

I feel more confident to be able to approach and handle patients that may become agitated, confused and disruptive.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-05-2017) - Click here for course details

More knowledge around the mental capacity act and deprivation of liberty would be useful. Understanding the views of the service users.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-05-2017) - Click here for course details

Need to see the person rather than the task. Learnt that subtle changes can make quality of life improves. Physical techniques simple yet affective.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-05-2017) - Click here for course details

I have learnt a lot from this training and I had with my knowledge regarding approaches and how to approach the residents especially with dementia and how I can support it.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-05-2017) - Click here for course details

Learn how to read people when angry. Course is very good leanrt how to deal with different situations from being in bed to chair or standing. Need more staff in order to carry out this training.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (22-05-2017) - Click here for course details

I have learnt how to protect myself and protect the residents. Learnt the different stages of behaviour.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (22-05-2017) - Click here for course details

Seeing things in a different perspective and learning how they help my service users when they need it most. Learned about the hand release. Using different types of restraint.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (22-05-2017) - Click here for course details

It has made me more aware of the primary agitation signs to look for. A well organised training. Break away technique was interesting and useful. The training was invaluable with our care, but I feel not enough staff are trained to use these skills and we do not have enough staff to use the skills. Management should attend this course.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (22-05-2017) - Click here for course details

I will think about the time i give residents before each task, to hopefully take on board what has been said to them and asked of them.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (22-05-2017) - Click here for course details

Great training session, however i feel management would also benefit from the course in regards to the behaviours that may be presented, and residents that present difficult behaviours whilst head management will be in the home. Again for higher management and owners to understand the impact they have on ones behaviour (residents and family). I perosnally loved the psychological aspects but would not feel comfortable to use RPI, after working here 11 years, I don't feel I would have to or have ever had to use it. Management to understand for this to be . MORE STAFF ALLOCATED TO THE UNITS. Emily was great
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (22-05-2017) - Click here for course details

Safe ways to protect yourself. Understanding behaviours. It's good.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (22-05-2017) - Click here for course details

Support staff with difficult behaviour of residents, able to defend myself from any residents attacking myself or colleagues. Every part of the course has been gret a pleasure to learn. Real eye opener, I believe will not be using most restraints shown. A very good course.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (22-05-2017) - Click here for course details

Good training thats relevant to customers needs
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (22-05-2017) - Click here for course details

Better understanding of certain aspects of RPI.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (22-05-2017) - Click here for course details

Having done it before it is a nice refresher.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (22-05-2017) - Click here for course details

Enable me to be a better support worker.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (22-05-2017) - Click here for course details

As I am new to my job I feel confident I can handle any situation. Plus Andy was great!!
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (22-05-2017) - Click here for course details

Will help me to be more confident with the possible RPI's used within work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (22-05-2017) - Click here for course details

It refreshed me on what I have already learnt.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (22-05-2017) - Click here for course details

I will apply it to my work when necessary.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (22-05-2017) - Click here for course details

This will enable me to support CT and understand how the team cope from a Clinical perspective.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (22-05-2017) - Click here for course details

Stay in the Box. Reminders. Relevance. Help others.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (22-05-2017) - Click here for course details

As a new starter it will enable me to work with more people in a more varied environment. Great confidence booster!!
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (22-05-2017) - Click here for course details

It will help me to become a better support worker and help me to better support others.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (22-05-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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