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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Knowing my legal boundaries in a challenging behaviour/situation.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (13-04-2017) - Click here for course details

Would feel more confident in tackling challenging behaviour if it occurs.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (13-04-2017) - Click here for course details

It has enhanced my confidence and it was very informative.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (13-04-2017) - Click here for course details

Good refresher and remember some protect, hand, arm useful.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (13-04-2017) - Click here for course details

Working with challenging behaviour, can now put trained techniques to use.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (13-04-2017) - Click here for course details

I now know how to deal with tough situations at my workplace in the correct way.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (10-04-2017) - Click here for course details

The training will change my working practice because I have learned how to restrain. Show more TLC to service users.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (10-04-2017) - Click here for course details

The skills I have learned will help me work better.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (10-04-2017) - Click here for course details

It will help me to do my job properly.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (10-04-2017) - Click here for course details

Knowing how to keep myself and service users safe if needed.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (10-04-2017) - Click here for course details

The training will help me improve my service at my workplace. It will greatly help me to perform better in my role as a support worker.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (10-04-2017) - Click here for course details

I will be able to approach service users when agitated.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (10-04-2017) - Click here for course details

confidence with service users.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (10-04-2017) - Click here for course details

This will help me in day to day work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (10-04-2017) - Click here for course details

Improve my work, confidence, resident and staff safety, how I can support and identify.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (10-04-2017) - Click here for course details

Learned new skills, de-escalation. Refresher on all training. Safe practices.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (10-04-2017) - Click here for course details

Learning what to look for as a trigger, pacing etc. Learning safe hold techniques and the types of restraint.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (10-04-2017) - Click here for course details

Learning about SMART and recognising levels of behaviour. Learning different techniques and the types of restraint.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (10-04-2017) - Click here for course details

I have learnt to stop and listen, think and use new skills. I have learnt new techniques.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (10-04-2017) - Click here for course details

enjoyed the Lalemand red worksheet. Greater depth in rationale as training. Some useful techniques for staff and resident safety.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (10-04-2017) - Click here for course details

Learning the x-shield. Gauging resistance and levels of resistance.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (10-04-2017) - Click here for course details

How to de-escalated a situation. How to comfortable protect myself. More confidence in delivering the techniques.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (10-04-2017) - Click here for course details

How to use my shield. How to hold a resident without hurting them or myself. Understanding more about putting the resident first, feelings.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (10-04-2017) - Click here for course details

Lalemand red behaviour scale. Learnt good techniques to help me in my work.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (10-04-2017) - Click here for course details

Learnt new things and new moves. More informative. Very informative.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (10-04-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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