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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


I feel more confident in providing support to the service users. I have a better understanding of why people may present with challenging behaviour and how best to support it. I also learnt of different ways to prevent behaviour safely and correctly.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (05-02-2018) - Click here for course details

I have better understanding of the requirements of the service users and a better insight into theirs lives.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (05-02-2018) - Click here for course details

This course has enabled myself to understand and be more capable. Ill be able to use this knowledge in my volunteer work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (05-02-2018) - Click here for course details

Changed my working practise and how I approach the person Im supporting.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (05-02-2018) - Click here for course details

I will take what I have learnt today and use it. It is very useful having this knowledge.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (05-02-2018) - Click here for course details

To be able to protect myself and to be more aware of how to help in everyday lives of the clients.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (05-02-2018) - Click here for course details

Introduce training at work and discuss with staff.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (02-02-2018) - Click here for course details

To understand how you support challenging behaviour using standard and consistent language improves communication.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (02-02-2018) - Click here for course details

Will use to support my service users effectively.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (02-02-2018) - Click here for course details

A lot.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (02-02-2018) - Click here for course details

I will look out for the signs that trigger.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (02-02-2018) - Click here for course details

This course will enable me to practice more safety at my place of work. I have learn more effective ways of handling residents at work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (02-02-2018) - Click here for course details

In many ways even outside the working environment because we need to be one step ahead and move one step at a time to give 100% attention all the time and refocus.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (02-02-2018) - Click here for course details

It will help me know how to refocus clients when they seem agitated, and how to recognise and relieve a service user being distressed. How to prevent stress factors.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (02-02-2018) - Click here for course details

I feel that I can improve the ways of managing challenging behaviour and I have better understanding.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (01-02-2018) - Click here for course details

Approach residents and colleagues differently.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (01-02-2018) - Click here for course details

This course has opened up a lot of areas that I was not sure about. It has built my confidence within my working role. I would definitely recommend this to my fellow work colleagues.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (01-02-2018) - Click here for course details

I will practice these new skills if need be.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (01-02-2018) - Click here for course details

It will change the way I deal with a situation.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (01-02-2018) - Click here for course details

Found the Green Scale interesting and informative.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (01-02-2018) - Click here for course details

What comes under Stress factors, Agitated, Disruptive, Destructive, Dangerous. Would be able to use the grab release or the shield to protect myself. Evaluate situations and de=escalate situations.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (01-02-2018) - Click here for course details

Will approach residents with challenging behaviour differently and with confidence. Understand better.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (01-02-2018) - Click here for course details

How to make myself and others understand challenging behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (01-02-2018) - Click here for course details

How to approach the residents when they display challenging behaviour to a dangerous level.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (01-02-2018) - Click here for course details

The behaviour chart from the Green through to the red really made sense when completed.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (01-02-2018) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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