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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


PBS model which I can try to use in my practical work. I am confident and want to use my skills if the situation is dangerous for me.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (14-02-2017) - Click here for course details

Improve my working practice. Aware of what to do.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (14-02-2017) - Click here for course details

All of the module is good for me and I will use the course at work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (14-02-2017) - Click here for course details

Yes I can use what I have learnt in my place of work. The red scale stood out more to me. I have enjoyed the training it is very informative. The skills I have learn are very useful for me e.g. the restraint techniques.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (14-02-2017) - Click here for course details

Red behaviour scale (PBS model).
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (14-02-2017) - Click here for course details

I will ensure that NAPPI procedure are incorporated within the organisation Practice.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (14-02-2017) - Click here for course details

Appropriate techniques for our residents.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

Given more understanding when amongst the residents.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

Listen more, change my working house, engage in a different way. Emily was a great teacher/trainer. Very positive course.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

Approach differently, take one step at a time. Recognise levels of behaviour. Emily was fantastic, enthusiastic and trained us well. Thoroughly enjoyed.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

I will be able to look for positive indicators when approaching residents, and use RPI correctly. Being able to use correct wording for incident reports.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

Use RPI if necessary now I have been trained. Take on board everything I have learnt and carry that out, don't rush my job. Take more time to do things.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

Because I said when I talk to a certain person he gets aggressive so I will walk away so somebody else can talk to him. I really enjoyed my training it helped me a lot and Emily is very helpful and kind.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

It will help me understand how the residents are feeling and acting when they become distressed. I now feel confident about protecting others and myself when another resident may be distressed. The physical training will help when people need essential care.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

More confidence. Less stressful. Communicate more. Be more understanding. The course was very interesting I really enjoyed the course and learnt a lot. It was very helpful to my role. Emily was fantastic.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

Implement all the knowledge I have learnt to improve the life style of the service users under my care. I have enjoyed the course and have learn a lot.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

The course has given me more knowledge and understanding about challenging behaviours. It has changed my approach to the residents.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

It will help me become more confident in the workplace. I enjoyed the whole of the course and it helped me understand the need for different types of approach to challenging behaviour. And to use key listening skills to assess each situation.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

I would help when it is necessary to do this kind of task, although they may not all be required, and any new staff should do the training within the first week of starting employment with the company.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

Enable me to deal with anyone who displays challenging behaviour and how to deal appropriately. To enable me to have the experience of feeling how a service user may feel.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

I really liked points emphasised on the red and green behaviour scale. I also feel confident protecting myself and other service users. I feel confident and really interested if any more further training is needed.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

I've realised by doing the green behaviour scale it made me realise how limited they are to be the same person as before and what I could do to change that.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

My approach towards the service users and I've realised how easy it is for a service user to get agitated and how quickly they could get to dangerous with the wrong approach.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

I feel more confident working with challenging behaviour.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

I really enjoyed strategies to reduce resistance, I have learnt that I need to change and improve my skills to interact more with service users.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (14-02-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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