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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Will help to manage the right way to work in different situations and given me extra knowledge and gained a different way of managing behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (07-03-2017) - Click here for course details

To upskill myself in relation to safe techniques to support a person displaying behaviours that challenge, as a safeguarding trainer very important I know best practice.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (07-03-2017) - Click here for course details

Discuss psychological approaches with team. I will think more about my body posture
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (07-03-2017) - Click here for course details

Helps me to deal with customer in the right manner and follow guidelines properly. Now I understand what I can do from what I cannot do. I would recommend this course to others.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (07-03-2017) - Click here for course details

SMART techniques help to stay one step ahead and be more proactive to help give clients more activities and involvement so gain beneficial care, having needs met and spend less time in red zone.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (07-03-2017) - Click here for course details

I will go back to my work place and ensure I attend 100% to all service users. I will take the knowledge learned to use de-escalation as much as possible.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (07-03-2017) - Click here for course details

Use safe practices. Think about triggers and how to avoid them.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (07-03-2017) - Click here for course details

The most important thing that I have learnt is the way I can know my service users.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (07-03-2017) - Click here for course details

Report writing key words. Keep myself, staff and service users safe (legally and physically) How to do grabs and holds properly.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (07-03-2017) - Click here for course details

The primary prevention and the whole chart. How to write an incident report/broke it down.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (07-03-2017) - Click here for course details

Make me feel more comfortable at work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (07-03-2017) - Click here for course details

Make me feel more comfortable at work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (07-03-2017) - Click here for course details

It will come in useful if any of the occurrences happened while I was working.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (07-03-2017) - Click here for course details

Make me feel more confident at work. It was very engaging and I feel I would always remember information provided.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (07-03-2017) - Click here for course details

I will now be able to put into practice all that I have learnt if and when necessary.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (07-03-2017) - Click here for course details

It has made me feel more confident and knowledgeable in what I can do to protect and others. Everything. Thanks Les
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (07-03-2017) - Click here for course details

Was my first NAPPI training and I learnt a lot of things. The trainer was awesome.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (07-03-2017) - Click here for course details

Have more knowledge and understanding of NAPPI and help me if a situation arises.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (06-03-2017) - Click here for course details

It will allow me to work safely and confidently.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (06-03-2017) - Click here for course details

I'm more confident about the areas covers.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (06-03-2017) - Click here for course details

It will make me think about each and every situation. It has built my confidence on how to keep myself, service users and others safe.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (06-03-2017) - Click here for course details

I feel I enjoyed the course and can use the morning stuff towards distraction and refocusing a service user's behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (06-03-2017) - Click here for course details

After taking this learning course I feel as if I now have more confidence to carry out everyday tasks.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (06-03-2017) - Click here for course details

Enables you to understand why issues arise and how to diffuse situations before they escalate.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (06-03-2017) - Click here for course details

It has made my confidence better. I have learnt how to assist someone who is resistive and also how to change my approach to get a positive outcome.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (06-03-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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