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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Feel more confident in supporting Students and know I'll be able to use interventions if needed. It's good to know that we are already have many positive strategies we can use. Need to ensure we communicate more.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (09-01-2017) - Click here for course details

Confident that we will be able to support student accessing community able to maintain students safety in a dignified, calm and controlled way.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (09-01-2017) - Click here for course details

I have better knowledge and understanding and I am able to do my job effectively.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (09-01-2017) - Click here for course details

Look more into distraction and de-escalation techniques. Will feel more confident when working with certain young people.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (09-01-2017) - Click here for course details

I will feel more confident working with SS now with the knowledge and Techniques learnt today.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (09-01-2017) - Click here for course details

Made me feel safer and happier in work because it will benefit everyone.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (09-01-2017) - Click here for course details

Will help the team feel more confident in supporting srudents during periods of escalation and difficulty.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 (09-01-2017) - Click here for course details

Speak in lowered tone to stop things escalating
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (07-01-2017) - Click here for course details

Learning to understand that it may take Tom more time to process things due to the nature of his brain injury. Ive learnt to re-evaluate how my actions, stance, tone of voice can decide how Tom may react with a behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (07-01-2017) - Click here for course details

My approach on the whole situation when service user is showing disruptive behaviour from my tone of voice to my body language, keep calm and clear in what I am saying. When an incident has been dealt with stop and move on do not let this drag out.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (07-01-2017) - Click here for course details

I have learnt levels of behaviour e.g agitated, destructive or dangerous and the different ways to resolve behaviours. How to deal with a situation where Service user pulls hair or attempts to bite
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (07-01-2017) - Click here for course details

More confidence.
NO CERTIFICATE NEEDED NO CERTIFICATE NEEDED (03-01-2017) - Click here for course details

Keep me updated and help to keep my family safe.
NO CERTIFICATE NEEDED NO CERTIFICATE NEEDED (03-01-2017) - Click here for course details

It will enable me to safely and correctly help our service users if the need arises. I have a better understanding of the law regarding restraint.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (20-12-2016) - Click here for course details

I feel a lot more confident to perform my job and I will feel a ot safer as well.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (20-12-2016) - Click here for course details

Thank you so much, I feel more confidence doing my work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (20-12-2016) - Click here for course details

Now I feel more confidence doing my work. Thank you for the training.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (20-12-2016) - Click here for course details

It will improve my intervention with service users. I learn more techniques to help my service users.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (20-12-2016) - Click here for course details

It will change my approach to service users whatever the situation.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (20-12-2016) - Click here for course details

Working practice will be more effective after this training.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (20-12-2016) - Click here for course details

New approaches to communicate with the service users and to reflect about their lives and problems. Self protection skills where absolutely important.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (20-12-2016) - Click here for course details

New techniques learned.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1, Level 2 & Level 3 (20-12-2016) - Click here for course details

Build confidence and experience.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1, Level 2 & Level 3 (20-12-2016) - Click here for course details

The way you see that the support that you offers changes their lives. Be useful in dangerous situations. All sessions were important to improve our productivity and the way we see our work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1, Level 2 & Level 3 (20-12-2016) - Click here for course details

I am very happy to be able to give advice to staff within my branch. I also feel happy to attend with staff.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (19-12-2016) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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