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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


More regularly evaluate language and phrasing used by myself and my team when reminding students of the consequences of their actions.
Mental Capacity Act & Deprivation of Liberty Safeguards Half-day Workshop (12-10-2016) - Click here for course details

Made me more confident care assistant and make me equipped to carry out my duties.
Reducing Resistance to Essential Care One-day Workshop (22-09-2016) - Click here for course details

I understand how to approach a patient which is very good.
Reducing Resistance to Essential Care One-day Workshop (22-09-2016) - Click here for course details

All techniques and training learnt today will be used to go forward in my nursing role.
Reducing Resistance to Essential Care One-day Workshop (22-09-2016) - Click here for course details

I have learnt a lot of techniques that will be really useful for support the staff. It was a really good and useful course, especially the details about approach.
Reducing Resistance to Essential Care One-day Workshop (22-09-2016) - Click here for course details

Positive approach to the difficult, demanding patient. Practise SMART principles everyday. Pass onto colleagues and co-workers the knowledge I have learnt today. Informative and useful.
Reducing Resistance to Essential Care One-day Workshop (22-09-2016) - Click here for course details

I now know how to deal with difficult behaviour and the techniques will manage and calm situations.
Reducing Resistance to Essential Care One-day Workshop (22-09-2016) - Click here for course details

Putting the new skills I have learnt into practice, all working together, all working to provide support to service users and colleagues.
Reducing Resistance to Essential Care One-day Workshop (22-09-2016) - Click here for course details

Techniques shown will really help with challenging behaviour. Showed important points regarding approach and testing for co-operation. Identifying positive and negative responses.
Reducing Resistance to Essential Care One-day Workshop (22-09-2016) - Click here for course details

It will help me improve my approach to the service users and how to keep me safe and service users safe at the same time. More confidence in my role.
Reducing Resistance to Essential Care One-day Workshop (22-09-2016) - Click here for course details

Confident in dealing with aggression from service users.
Reducing Resistance to Essential Care One-day Workshop (22-09-2016) - Click here for course details

To support the service users without causing harm and interact in a way that avoids challenging behaviour.
Reducing Resistance to Essential Care One-day Workshop (22-09-2016) - Click here for course details

I have really enjoyed the discussions around challenging behaviour and learnt techniques that will be useful.
Reducing Resistance to Essential Care One-day Workshop (22-09-2016) - Click here for course details

Will raise awareness of staff team re: triggers for behaviour. Will enable team to work together to improve quality of life for residents. Will lead to a more person centred approach. Will look at the environment and what improvements can be made.
Reducing Resistance to Essential Care Two-day Workshop (21-09-2016) - Click here for course details

Knowing more on physical behaviours. Able to take information back to the home for ourselves, and other staff members.
Reducing Resistance to Essential Care Two-day Workshop (21-09-2016) - Click here for course details

I have learnt a lot of physical skills, but most importantly I have learnt ways to prevent physical skills having to be needed. I.e. Green/Amber/Red scales, I have also learnt better ways to care for the people who depend on myself and others.
Reducing Resistance to Essential Care Two-day Workshop (21-09-2016) - Click here for course details

Be more aware of warning signs and understand why some residents maybe difficult/frustrated.
Reducing Resistance to Essential Care Two-day Workshop (21-09-2016) - Click here for course details

Be more aware on visits. Things to look for to stay safer. Understand the different things that affect behaviour.
Personal Safety in the Workplace Half-day Refresher (21-09-2016) - Click here for course details

I will be more mindful of behaviours exhibited by tenants when I carry out visits.
Personal Safety in the Workplace Half-day Refresher (21-09-2016) - Click here for course details

Better understanding of how to support my team members.
Personal Safety in the Workplace Half-day Refresher (21-09-2016) - Click here for course details

Being understanding of individual needs but also being aware of my personal safety.
Personal Safety in the Workplace Half-day Refresher (21-09-2016) - Click here for course details

Able to care for residents in the right way and in their best interests.
Reducing Resistance to Essential Care Two-day Workshop (21-09-2016) - Click here for course details

This training has updated my skills and I now feel confident in directing other sites and coaching others towards booking and undertaking this training.
Reducing Resistance to Essential Care Two-day Workshop (21-09-2016) - Click here for course details

P.P.S. Enjoyed all the new skills, which will be helpful not just for myself, but also the residents in the home. I think the training was interesting, also a very good trainer.
Reducing Resistance to Essential Care Two-day Workshop (21-09-2016) - Click here for course details

Training was mind opening, especially team rules, stages/levels of behaviour and RPI.
Reducing Resistance to Essential Care Two-day Workshop (21-09-2016) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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