Call me back
We are always happy to call you back at a time convenient to you. Simply enter your details below, let us know when you would like to be called, and press 'Call Me Back'. Our office hours are 9-5 Monday to Friday, but if this is not convenient, we will always endeavour to call you out of hours.




Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Understand why people feel the way they react to situations. Understand their moods.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (23-01-2017) - Click here for course details

More of an understanding on how a client may feel and preventions.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (23-01-2017) - Click here for course details

It will help us to deliver care to our service users safely and effectively and will help us to understand the levels of resistive behaviour.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-01-2017) - Click here for course details

The learning will make a big change in our work place to ensure quality care.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-01-2017) - Click here for course details

I have better understanding on how to approach things.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-01-2017) - Click here for course details

It will help me be more confident with some of the more challenging behaviour. It made me feel more confident and showed myself what I am capable of. I enjoyed working with people from other units as I did not know them so well.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-01-2017) - Click here for course details

I have now got the confidence to safely handle my residents if necessary without hurting them.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-01-2017) - Click here for course details

I learnt a lot and I really enjoyed and helped me out with holding heads in the right way and working as a team.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-01-2017) - Click here for course details

Walking a resident. Working as a team. Overall a very good and enjoyable course.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-01-2017) - Click here for course details

Very useful working with some different work colleagues. Working as a team, overall a very good course.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-01-2017) - Click here for course details

Having the correct skill and knowledge. I found the course very useful to understand and gain a better knowledge on how to deal with the service users in the correct manner but also recognise each stage of the behaviours. Thank you.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-01-2017) - Click here for course details

To keep service users safe and staff.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-01-2017) - Click here for course details

I found this course useful as I have a better understanding of the service users and how to deal with them.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-01-2017) - Click here for course details

I will try and understand my service users more and remember to listen to what they say.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (16-01-2017) - Click here for course details

Report writing after an incident and reflecting on how to improve when a similar incident occurs.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (16-01-2017) - Click here for course details

I will further develop and encourage other staff to promote person centred care I encourage all to listen learn and respect and think. Recognition of the simple changes and the ripple effects of our choices and behaviours.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (16-01-2017) - Click here for course details

I learnt lots in this training and the training was delivered very well.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (16-01-2017) - Click here for course details

Will help to deliver care effectively to the residents and support all the staff and will encourage everyone to do this course,
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (16-01-2017) - Click here for course details

I can understand more the service users in which I care for, learning the holding techniques will always help me assist with personal care without causing harm to myself or others.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (16-01-2017) - Click here for course details

I will take what I have learnt and share the good practice with my colleagues.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (16-01-2017) - Click here for course details

Has given me more understanding regarding the way I will perform my role as a carer in an environment where people have difficulties in behaviour.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (16-01-2017) - Click here for course details

I will be more mindful of my approaches and the application of the new techniques.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (16-01-2017) - Click here for course details

Looking and understanding all of the behaviour triggers. Keeping the resident safe and the team safer creating a calmer and enjoyable atmosphere for everyone.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (16-01-2017) - Click here for course details

Learned a completely different approach able to be confident in generating a positive response from those I care for. Skills to de-escalate situations but better yet how to spot the triggers to prevent escalations.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (16-01-2017) - Click here for course details

Everything on the course was very informative. All aspects of the training I will be able to use in my role with in my work place.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (16-01-2017) - Click here for course details

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 | 82 | 83 | 84 | 85 | 86 | 87 | 88 | 89 | 90 | 91 | 92 | 93 | 94 | 95 | 96 | 97 | 98 | 99 | 100 | 101 | 102 | 103 | 104 | 105 | 106 | 107 | 108 | 109 | 110 | 111 | 112 | 113 | 114 | 115 | 116 | 117 | 118 | 119 | 120 | 121 | 122 | 123 | 124 | 125 | 126 | 127 | 128 | 129 | 130 | 131 | 132 | 133 | 134 | 135 | 136 | 137 | 138 | 139 | 140 | 141 | 142 | 143 | 144 | 145 | 146 | 147 | 148 |
NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

Select font size: A A A