Call me back
We are always happy to call you back at a time convenient to you. Simply enter your details below, let us know when you would like to be called, and press 'Call Me Back'. Our office hours are 9-5 Monday to Friday, but if this is not convenient, we will always endeavour to call you out of hours.
Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:
Understanding how situations can arise. Having an awareness of types of pressure leading to situations where restraint is necessary.
I am reminded of the techniques used in gauging resistance which is very useful, also the teaching on generating co-operation. I think this training is excellent for workplaces such as mental health, learning disabilities but not particularly relevant to an in-patient unit for palliative care. However the trainer was excellent - engaging and positive throughout.
It will change our working practice immensely. It will allow for us to have the best induction package that we have ever had. It will give a structure for our staff, understanding to a better level for all staff, higher quality of care, every aspect will be improved because the staff will be trained to a higher level and the trainer is more knowledgable. I will feel more confident that I can oversee employees to a higher standard and competencies will be more efficient and comprehensive.
This was the correct level of training. Emma was an excellent deliverer of training and the pitch was spot on. I thoroughly enjoyed booth sessions and found Emma extremely knowledgable. A really fantastic session!
It has highlighted a need to have a conversation with a lady we currently support with regard to applying for a DOLS. This will depend on her response and the appropriate actions needing to be followed.