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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Learning to understand that it may take Tom more time to process things due to the nature of his brain injury. Ive learnt to re-evaluate how my actions, stance, tone of voice can decide how Tom may react with a behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (07-01-2017) - Click here for course details

My approach on the whole situation when service user is showing disruptive behaviour from my tone of voice to my body language, keep calm and clear in what I am saying. When an incident has been dealt with stop and move on do not let this drag out.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (07-01-2017) - Click here for course details

I have learnt levels of behaviour e.g agitated, destructive or dangerous and the different ways to resolve behaviours. How to deal with a situation where Service user pulls hair or attempts to bite
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (07-01-2017) - Click here for course details

More confidence.
NO CERTIFICATE NEEDED NO CERTIFICATE NEEDED (03-01-2017) - Click here for course details

Keep me updated and help to keep my family safe.
NO CERTIFICATE NEEDED NO CERTIFICATE NEEDED (03-01-2017) - Click here for course details

It will enable me to safely and correctly help our service users if the need arises. I have a better understanding of the law regarding restraint.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (20-12-2016) - Click here for course details

I feel a lot more confident to perform my job and I will feel a ot safer as well.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (20-12-2016) - Click here for course details

Thank you so much, I feel more confidence doing my work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (20-12-2016) - Click here for course details

Now I feel more confidence doing my work. Thank you for the training.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (20-12-2016) - Click here for course details

It will improve my intervention with service users. I learn more techniques to help my service users.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (20-12-2016) - Click here for course details

It will change my approach to service users whatever the situation.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (20-12-2016) - Click here for course details

Working practice will be more effective after this training.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (20-12-2016) - Click here for course details

New approaches to communicate with the service users and to reflect about their lives and problems. Self protection skills where absolutely important.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (20-12-2016) - Click here for course details

New techniques learned.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1, Level 2 & Level 3 (20-12-2016) - Click here for course details

Build confidence and experience.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1, Level 2 & Level 3 (20-12-2016) - Click here for course details

The way you see that the support that you offers changes their lives. Be useful in dangerous situations. All sessions were important to improve our productivity and the way we see our work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1, Level 2 & Level 3 (20-12-2016) - Click here for course details

I am very happy to be able to give advice to staff within my branch. I also feel happy to attend with staff.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (19-12-2016) - Click here for course details

Improve the standard of advice I give to staff. Improve quality of care to our clients. Improve the paperwork and standard of our company.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (19-12-2016) - Click here for course details

I feel confident now and I am happy.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (19-12-2016) - Click here for course details

I have gained skills and confidence to use on the floor.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (19-12-2016) - Click here for course details

Confidence things to do to avoid having to restrain or calm or avoid the situation. If cannot be avoided confidence on having to do any of these skills.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (19-12-2016) - Click here for course details

My confid nice to perform restraints feel better already. New ways to deal with challenging behaviour, have learnt more knowledge on different subjects. Very happy overall.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (19-12-2016) - Click here for course details

Work in future with incr asked confidence and with new skills.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (19-12-2016) - Click here for course details

More aware on what I should do and how to do it.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (19-12-2016) - Click here for course details

Improve on confidence and how to perform community reject restraints.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (19-12-2016) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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