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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


I will know when to leave an escalated situation. I know the rules of understanding how to deescalate.
Personal Safety in the Workplace One-day Workshop (23-06-2016) - Click here for course details

Helps to make me more confident in my workplace.
Personal Safety in the Workplace One-day Workshop (23-06-2016) - Click here for course details

It will give me more understanding of potential triggers and enable me to continue to support service users to the best of my ability and defuse situations before they become "dangerous" keeping myself safe and most importantly the service users safe and happy.
Personal Safety in the Workplace One-day Workshop (23-06-2016) - Click here for course details

Gave me the confidence helped me listening to other staff members. Definitely linked to the last NAPPI course , I really enjoyed it again.
Personal Safety in the Workplace One-day Workshop (23-06-2016) - Click here for course details

How to minimise, reduce escalation. How to use the SMART principles.
Personal Safety in the Workplace Half-day Workshop (02-06-2016) - Click here for course details

I will be aware of situations out in the community.
Personal Safety in the Workplace Half-day Workshop (02-06-2016) - Click here for course details

A recognition of importance of preparation and planning.
Personal Safety in the Workplace Half-day Workshop (02-06-2016) - Click here for course details

Stair Safety. Following not leading on entry. Safe entry into the property.
Personal Safety in the Workplace Half-day Workshop (02-06-2016) - Click here for course details

Always assess, there is always time to reconsider or plan more.
Personal Safety in the Workplace Half-day Workshop (02-06-2016) - Click here for course details

Importance of reporting concerns e.g. PVP.
Personal Safety in the Workplace Half-day workshop (26-05-2016) - Click here for course details

This course has reinforced the thoughts and ideas that I practice on a daily basis anyway. And gives fresh thoughts into the difficulties I could come up against.
Personal Safety in the Workplace Half-day workshop (26-05-2016) - Click here for course details

Thinking before my actions to make my job better and safer and being able to provide a better service.
Personal Safety in the Workplace Half-day workshop (26-05-2016) - Click here for course details

Useful to find out about other peoples experiences and how they dealt with different situations.
Personal Safety in the Workplace Half-day workshop (26-05-2016) - Click here for course details

It has changed my outlook on approaching jobs and situations.
Personal Safety in the Workplace Half-day workshop (26-05-2016) - Click here for course details

Would use the lalemand behaviour scale to document difficult situations.
Personal Safety in the Workplace Half-day workshop (26-05-2016) - Click here for course details

The four point approach was a great summary to conclude the training and bring all into context.
Personal Safety in the Workplace Half-day workshop (26-05-2016) - Click here for course details

Refresher on SMART and interaction with other staff.
Personal Safety in the Workplace Half-day workshop (26-05-2016) - Click here for course details

Make me more aware. Take more time to stop and think about the environment and what is possibly ahead doing my visit.
Personal Safety in the Workplace Half-day workshop (26-05-2016) - Click here for course details

Will definitely be more vigilant. The wrist grab release was good to learn.
Personal Safety in the Workplace NAPPI Level 1 (05-05-2016) - Click here for course details

It will make me think more of a job we/I will be going to and plan it out in case of a tenant being violent.
Personal Safety in the Workplace NAPPI Level 1 (05-05-2016) - Click here for course details

Alerted to possible dangers in the workplace. Awareness of people's behaviours. Thinking more about what could happen on a job.
Personal Safety in the Workplace NAPPI Level 1 (05-05-2016) - Click here for course details

To be more aware of my surroundings and be able to assess situations.
Personal Safety in the Workplace NAPPI Level 1 (05-05-2016) - Click here for course details

I feel more confident approaching some working environments.
Personal Safety in the Workplace NAPPI Level 1 (05-05-2016) - Click here for course details

Maintain my confidence in moving and positioning techniques.
Moving and Handing People One-day Workshop (21-04-2016) - Click here for course details

Continue to enable safe and best practice for individual young people and for myself as a carer.
Moving and Handing People One-day Workshop (21-04-2016) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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