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Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:
Stop think, approach with a different mind set and only if all avenues exhausted RPI. Document stages and look at implementing RPI and release asap. Stages of RPI looking after patient, relatives staff and environment.
I am reminded of the techniques used in gauging resistance which is very useful, also the teaching on generating co-operation. I think this training is excellent for workplaces such as mental health, learning disabilities but not particularly relevant to an in-patient unit for palliative care. However the trainer was excellent - engaging and positive throughout.
It will change our working practice immensely. It will allow for us to have the best induction package that we have ever had. It will give a structure for our staff, understanding to a better level for all staff, higher quality of care, every aspect will be improved because the staff will be trained to a higher level and the trainer is more knowledgable. I will feel more confident that I can oversee employees to a higher standard and competencies will be more efficient and comprehensive.
This was the correct level of training. Emma was an excellent deliverer of training and the pitch was spot on. I thoroughly enjoyed booth sessions and found Emma extremely knowledgable. A really fantastic session!
It has highlighted a need to have a conversation with a lady we currently support with regard to applying for a DOLS. This will depend on her response and the appropriate actions needing to be followed.