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Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:
How we look at understanding of training. I would find the form useful as a prompt for staff but also to ensure full information is documented.
Some sort of '2nd observation' to check for learning a few weeks or months after induction. A running document based on the holding events timeline to grab and keep a current record of the incident as it happens. A NAPPI based supervision model.
More reporting of when NAPPI is positive. Incident report completing as part of NAPPI training. Vocabulary of incident reports. How can we ensure successful learning? Documentation of successfulness of NAPPI.
It has been very useful to reflect on NAPPI principles and how these are reinforced and adopted by all staff. Use of language and terminology and the importance of this. Events timeline for holds - knowledge of team - base line.
Begin to use NAPPI terminology to ensure staff are more aware that NAPPI is more than the x-shield. For incidents, good idea to have a scribe recording events as they happen. Support staff to understand that though they rarely use physical elements of NAPPI, we do use other NAPPI principles.
Be more sensitive and really look at staff behaviour scale however, more importantly get staff to think about green behaviour scale for service users. Review of our student forms to reflect on the use of 6 page document eg: support by NAPPI useful for homes that has a lot of physical intervention.Although difficult, focus to be 'no hands on'. Some homes do require NAPPI 2 understandably however more knowledge difficult to gauge appropriateness.May firstly go think of NAPPI 2 to stay safe. Devise a pre update question/answer to complete, attempt to confirm knowledge/identify gaps/how many sessions already attended. This knowledge gauge trainer/manager competence/knowledge. Not just a training exercise that looks good on staff. Exemplar having a service user like Tony to explain from service user view. Extremely useful. Would allow understanding as would use service user as a reference.
I will make particular point of ensuring that staff maximise every opportunity for use of the 'green' activities in their care planning and delivery. I can also use the principles in my approach to staff management (SMART).
Look at service users green scales and improve - integrate more into support plans. To show how we attempt too improve service user quality of life and reduce red behaviours. Better for home, staff, service users and company.
It will make me look at our support plans to ensure they contain the Green Behaviour Scale. Also to encourage our staff to look at communicating with the service users to enable them to stay in the 'green'. We do already implement lots of the principles but today has shown how easy it would be to improve how we actually do this.
Green Behaviour - Tony gave a very inspirational speech that will change not only my presentation of Green Behaviour Scale as a trainer but also looking at service user plans and the activity team planning for service user needs.
Focus much more on the green behaviour scale and how we can provide more green activities. To keep service users out of the red behaviour scale resulting in less incidents, happier service users and work force.