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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Enable me to dela with potential dangers in a safe and efficient way according to guidelines
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-03-2014) - Click here for course details

This training has equipped me as to know how to handle my service users in an appropriate fashion
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-03-2014) - Click here for course details

Get me to think and apply techniques efficiently to safeguard my service users and support my collegues
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-03-2014) - Click here for course details

It will help me protect myself and others from harm.
Non Abusive Psychological & Physical Intervention NAPPI Level One (24-02-2014) - Click here for course details

More Alert. More Knowledge on behaviour and how to deal with behaviour
Non Abusive Psychological & Physical Intervention NAPPI Level One (11-02-2014) - Click here for course details

Be more aware and experienced in challenging behaviour.
Non Abusive Psychological & Physical Intervention NAPPI Level One (11-02-2014) - Click here for course details

The NAPPI training will help me to understand the service user better, understand their behaviour and help prevent escalation.
Non Abusive Psychological & Physical Intervention NAPPI Level One (11-02-2014) - Click here for course details

I will approach situations differently and with more confidence.
Non Abusive Psychological & Physical Intervention NAPPI Level One (11-02-2014) - Click here for course details

It will help me protect myself and the others around me in the workplace.
Non Abusive Psychological & Physical Intervention NAPPI Level One (11-02-2014) - Click here for course details

Gives more understanding in how to protect myself and others.
Non Abusive Psychological & Physical Intervention NAPPI Level One (11-02-2014) - Click here for course details

I will be able to understand more triggers and know the levels of behaviour. Be able to protect myself better.
Non Abusive Psychological & Physical Intervention NAPPI Level One (11-02-2014) - Click here for course details

I would be more aware of how to proceed in case a service user becomes agitated
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (05-02-2014) - Click here for course details

It will have a big impact on my working practice. The way I work and view my actions and the behaviours of others will be much improved. Thank you!
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (05-02-2014) - Click here for course details

To introduce the behaviour scale into the service. More aware of body language
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (05-02-2014) - Click here for course details

I will apply the skills I have learnt and put these into practice whilst caring for our clients/service users.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-02-2014) - Click here for course details

By using the green and red behaviour scales and the holding events timeline, also having more confidence in using the techniques.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-02-2014) - Click here for course details

This course will fundamentally change the way that I do my job in a positive way. I will become competence in respectful in every situation I encounter. good training I really enjoyed it.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-02-2014) - Click here for course details

I can think about how to diffuse potentially dangerous situations in a much more effective manner.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-02-2014) - Click here for course details

The ability to remain calm and confident is due to having the knowledge from the training for both parties to remain safe. I have enjoyed learning about the red behaviour scale and intend to put in place within the service that is a very good piece of work to enable the staff to work more effectively according to the individual needs.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-02-2014) - Click here for course details

Hopefully remove the majority of the danger. it has empowered me with assertiveness and confidence. I hope this will restore the services users confidence in me and leads to a happier and more fulfilled supported relationship.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-02-2014) - Click here for course details

Update on the skills ~I wanted to learn, also the green behaviour scale will help towards changing the quality of life of the people we support at our care home.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-02-2014) - Click here for course details

Have learnt physical interventions which will improve how I support individuals and also different avoidance techniques. Lalemand behaviour scales very interesting and a lot easier to understand than previous training models.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-02-2014) - Click here for course details

I feel the training will give me more confidence in my job and really help me to understand what might trigger challenging behaviours. How to turn it around before it goes too far and also how to understand service user needs and being able to bring things and try new things into their everyday lives.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-02-2014) - Click here for course details

I will feel safer knowing I can do the moves better and the staff I work with know them also and what we are doing together.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-02-2014) - Click here for course details

I feel that the Lalemand red and green behaviour scales would be really helpful in the place I work, especially for new members of staff. I also think the documentation activity would be good to implement. I have enjoyed this course.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-01-2014) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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