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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


I found the Lalemand red and green behaviour scales very informative about the service user. Also the way to restrain service users without force was very good and gave me more confidence if I had to use this.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-01-2014) - Click here for course details

the red/green behaviour scale is really good and would be useful for some of our service users. The guidance technique is also really good and would be useful for some of our service users to have in their care plan.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-01-2014) - Click here for course details

Staff will implement the red and green behaviour scales- very useful for improving the clarity of incident reports/ recording potential triggers and distraction/ deescalation techniques. General increase in confidence in dealing with challenging behaviour.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-01-2014) - Click here for course details

Red and green behaviour scales can be implemented into the service. Confidence in dealing with challenging behaviour more effectively and being person centred.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-01-2014) - Click here for course details

it gives piece of mind doing this course, and gives the worker confidence. The red and green behaviour scales should be implemented into our workplace.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-01-2014) - Click here for course details

Using the red and green behaviour scales would help the place I work at. It would be helpful to all staff new or old to the service.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-01-2014) - Click here for course details

more confidence in dealing with challenging situations
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-01-2014) - Click here for course details

Makes me feel safer and more confident in my workplace
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (29-01-2014) - Click here for course details

Use clear communication between team members; employ NAPPI techniques as a safe option for intervention
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

I will maintain a persistent rapport with the service users, I have realised different triggers do different things and I feel safer within my job given the new techniques
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

Be more aware and more positive and be confident in my work in supporting people and to use RPI correctly and efficiently and learnt about NAPPI
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

Psychological aspects were very good and also the physical SMART. Will be very helpful in the job we currently do for the safety of everyone involved. It will refresh our knowledge in the conduct of our duties
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

Hopefully co-ordinate responses and work more closely in a team, in crisis situations
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

Have a better understanding and respond more affectively to behaviours before they escalate
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

I feel ready to introduce NAPPI into the service with confidence
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

I will feel more confident in my role as a support worker knowing the NAPPI skills as I will be able to keep residents safe as well as myself and other staff.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-01-2014) - Click here for course details

Will make me more confident in dealing with with situations in the workplace
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-01-2014) - Click here for course details

Because I now know the NAPPI techniques that will help me and the service users in our own safety. And it will always keep me one step ahead
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-01-2014) - Click here for course details

Will now have the confidence to use the NAPPI training within guidelines and supporting others
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-01-2014) - Click here for course details

Know how to handle situations and stay one step ahead.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-01-2014) - Click here for course details

I now feel confident of how to go about getting myself out of different situations. Also I feel I can now be one step ahead and keep myself and others safe.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-01-2014) - Click here for course details

Know how to handle situations and how to avoid them, keeping one step ahead.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-01-2014) - Click here for course details

I can use the x-shield, physical SMART skills and grab release in my work. Thanks
Non Abusive Psychological & Physical Intervention NAPPI Level One (16-01-2014) - Click here for course details

I am more aware that Dementia has many other areas. Feel more able to work afectivly with the residents I will put all this into practice whenever I can
Non Abusive Psychological & Physical Intervention NAPPI Level One (16-01-2014) - Click here for course details

I will be using the skills I have learnt and confidently
Non Abusive Psychological & Physical Intervention NAPPI Level One (16-01-2014) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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