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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Patience, observation, monitor and assist where needed. Very good safeguarding skills when needed
Non Abusive Psychological & Physical Intervention NAPPI Level One (13-01-2014) - Click here for course details

The Lalemand red behaviour scale and Lalemand green behaviour scale would be very effective. Learning about keeping myself and others safe and how to deal with situations.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2014) - Click here for course details

I feel I have a better understanding of how to approach people when they are distressed. The behaviour chart would definitely be a part of the course that could be put into practice in the service I work in. I feel the course has enhanced my life.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2014) - Click here for course details

Lalemand red and green behaviour scales, gives a different way of how to help someone be less stressed. How to protect ourselves and others.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2014) - Click here for course details

It will have confidence on how to approach a service user with challenging behaviour
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2014) - Click here for course details

Given me confidence and skills and knowledge to support individuals who may show challenging behaviours and may need my support to be safe. I can guide my staff team and support them if necessary
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2014) - Click here for course details

Everything will be more controlled. Makes people more confident
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2014) - Click here for course details

Lorraine gave me the skills I will need to help me in my workplace in order for me to do my job better and safer
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2014) - Click here for course details

To feel safer in my workplace be able to do restraining techniques safe and correctly for myself and service users, learned how to approach aggression.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2014) - Click here for course details

I will be able to assist my team members who have all already passed the NAPPI training to support the service users safely and correctly within legislation
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2014) - Click here for course details

I am more confident now because I am aware of non- abusive psychological and physical techniques of intervention. NAPPI skills allow me assess the situation appropriately
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2014) - Click here for course details

Correct techniques. Avoidance techniques. Awareness of current legislation. Policies and procedures
Non Abusive Psychological & Physical Intervention NAPPI Level Two (08-01-2014) - Click here for course details

Adds more confidence to my skill set and coaching support staff
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (08-01-2014) - Click here for course details

Apply everything learnt, I feel this training should be provided before anyone starts the job
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (08-01-2014) - Click here for course details

Really good positive day, reinforced the job I am doing
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (08-01-2014) - Click here for course details

Be more confident in my approach to situations. Learnt a lot of valuable skills
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (08-01-2014) - Click here for course details

This training will help me understand my job more and use all the training I have learnt to carry out my job
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (08-01-2014) - Click here for course details

This course has helped me understand my job more. I will use everything I have learnt when at work
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (08-01-2014) - Click here for course details

Training has really given me a good understanding in my job and it shows me a better view
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (08-01-2014) - Click here for course details

I will know how to perform grab release and how to deal with situations that I was not sure on dealing with before
Non Abusive Psychological & Physical Intervention NAPPI Level One (07-01-2014) - Click here for course details

Leant to protect myself and gained valuable training
Non Abusive Psychological & Physical Intervention NAPPI Level One (06-01-2014) - Click here for course details

I feel more competent at recognising signs of escalating tension
Non Abusive Psychological & Physical Intervention NAPPI Level One (06-01-2014) - Click here for course details

Reflection on the reasons behind the original trigger for distress. I think more time emphasis needed on the importance of life enhancing areas will vastly improve our service and the experience for all residents.
Non Abusive Psychological & Physical Intervention NAPPI Level One (06-01-2014) - Click here for course details

Able to recognise behaviour stages. Would have like to have with more standardised language that the whole school can work from and use in documentation and hand overs etc.
Non Abusive Psychological & Physical Intervention NAPPI Level One (06-01-2014) - Click here for course details

Recognise stages young person goes through use correct language agitated, destructive etc.
Non Abusive Psychological & Physical Intervention NAPPI Level One (06-01-2014) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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