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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


This training made me reflect on how we can better support a certain service user by working better in a team when we need to use NAPPI physical techniques.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (17-12-2013) - Click here for course details

Help me to work with the team and understand the role of each person. I will work in a safe environment, if all use this technique. I am happy because I can work and do my job without putting service users in any danger.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (17-12-2013) - Click here for course details

Become more aware of the dangers of incorrect holds and how the course content will impact on the service users lives and ours
Non Abusive Psychological & Physical Intervention NAPPI Level Two (17-12-2013) - Click here for course details

The course focused on the psychological aspect of physical intervention which I found beneficial and the restraints had less impact on everyone
Non Abusive Psychological & Physical Intervention NAPPI Level Two (17-12-2013) - Click here for course details

I will have more confidence in my job. I enjoyed the physical side of the course and also the Lalemand Behaviour Scale. Overall I enjoyed the course interesting.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (17-12-2013) - Click here for course details

The Stay in the Box module was good, the training was relevant to a point but I think we would need more bespoke training for certain residents but I did enjoy the training and Jay was very good.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (17-12-2013) - Click here for course details

I enjoyed all aspects that have been covered in this training.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (17-12-2013) - Click here for course details

This course has made me feel I can be more confident in doing my job correctly
Non Abusive Psychological & Physical Intervention NAPPI Level Two (17-12-2013) - Click here for course details

Work in a safer way for both myself and the client and other staff members
Non Abusive Psychological & Physical Intervention NAPPI Level Two (17-12-2013) - Click here for course details

Think about avoidance techniques, be aware of the difference between compliance and cooperation
Non Abusive Psychological & Physical Intervention NAPPI Level Two (17-12-2013) - Click here for course details

Be able to use NAPPI RPI effectively and appropriately
Non Abusive Psychological & Physical Intervention NAPPI Level Two (17-12-2013) - Click here for course details

Keep my clients and staff safe, produce better care plans and improve on documentation. Reduce the risks of litigation and investigations on physical abuse.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (17-12-2013) - Click here for course details

Be more aware. Be more confident when in a difficult situation. I will feel more capable of performing physical intervention if needed. Realised how important teamwork is.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (17-12-2013) - Click here for course details

I will feel more confident in using physical intervention if I need to. I will use Lalemand behaviour chart as I think it will work well within our care setting.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (17-12-2013) - Click here for course details

The courses been very enjoyable and instructive making it more simple to take on board the method shown. Because of the way Tony has put the practice across, it will be easy to put the methods into practice within the homes. Tony also introduced humour into the course which has made the course easier to understand.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

Other training that I've received in the past, I found to be very excessive and over the top. Which I did not like as it sometimes made it too difficult to understand. NAPPI training has been taught in a simple and comprehensive way, by an instructor that was approachable, humorous and makes a course easy to understand with direction. The course also stresses the use of documentation and recording to also make the use of Intervention with no aggression and a safe environment.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

Message change throughout our working practice, very relevant to our situation I feel I could use NAPPI well and effectively.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

I will worry less about causing injury to others. To work toward improving peoples green behaviour scales.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

I will be more able to understand and help service users more effectively in addition to knowledge Learned. Take the relevant tasks and with confidence as I am more equipped to protect myself and services is through implementing a safe way to support someone displaying challenging behaviours.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

The NAPPI training that I have received over the last three days has been fantastic I have learnt more than I thought, I am also very happy to put the new skills into practice and have a team meeting to talk about putting it into action, thank you Tony.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

I feel more confident using NAPPI as it is less aggressive than [Former Provider]. I have found the paperwork simpler for everyone to complete and refer to across the service due to the better documentation and consistent language. I found the course very enjoyable and the trainer very knowledgeable and approachable. Most of all I feel our work place will be a safer environment and will improve the lives of the service users and the staff.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

Work SMART! Able to work in a very Green way to help promote a better quality of life by spending less time on the red behaviour scale.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

To use our relevant documentation and paperwork to record all in a way that is consistent and easy to understand. In this training I could apply it easily to the right service user.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

The training will help me a lot to do my job to a higher standard with a better understanding. I feel very confident to use NAPPI techniques rather than the [Previous Provider's]
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

NAPPI training will help us focus a lot more on psychological techniques to support our service uses. To prevent behaviour's from escalating which is much needed. The paperwork has been highlighted in a very constructive way for detail I really appreciate the template given also has given me more confidence in the areas where i have struggled before.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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