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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


It made it more clear on how to make the working environment more safe whether lone working or working as a team.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (03-12-2013) - Click here for course details

I will use NAPPI skills I have learned to effectively support service users when needed
Non Abusive Psychological & Physical Intervention NAPPI Level Two (02-12-2013) - Click here for course details

I love the skills and x-shield tactics and this will help me and the service users I am supporting
Non Abusive Psychological & Physical Intervention NAPPI Level Two (02-12-2013) - Click here for course details

Take more care, think and plan with team and green behaviour scale is really good
Non Abusive Psychological & Physical Intervention NAPPI Level Two (02-12-2013) - Click here for course details

I will put into practice what I have learnt today. I enjoyed the training.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (28-11-2013) - Click here for course details

The course refreshed the knowledge from last year to give me more confidence when working with residents.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (28-11-2013) - Click here for course details

Helps me to understand why the residents show different behaviours when they do.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (28-11-2013) - Click here for course details

Makes us more aware. A refresher of what we have learnt in the past reminders how to use it.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (28-11-2013) - Click here for course details

It kept me updated my skills in my job role and has given me more confidence with adolescents that show challenging behaviour.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (28-11-2013) - Click here for course details

Gives more confidence when dealing with certain situations-learning new more appropriate restraints for clients.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (28-11-2013) - Click here for course details

To try and do my job well and be more understanding in my work, it helps me a lot it improves me.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (28-11-2013) - Click here for course details

I will work more effectively in a very smart way services will benefit from more I have learnt and I will improve my skills in relation to challenging behaviour
Non Abusive Psychological & Physical Intervention NAPPI Level One (27-11-2013) - Click here for course details

A better understanding of our services and how to diffuser situation for escalates. Keep one step ahead and use smart at all times
Non Abusive Psychological & Physical Intervention NAPPI Level One (27-11-2013) - Click here for course details

Help me deal with people/service users when they display certain levels of behaviour
Non Abusive Psychological & Physical Intervention NAPPI Level One (27-11-2013) - Click here for course details

The way I do my job in providing support and care to the service users will definitely improve and this is a result of better training
Non Abusive Psychological & Physical Intervention NAPPI Level One (27-11-2013) - Click here for course details

Communication, to the co-worker before intervention takes place
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (27-11-2013) - Click here for course details

It will help me to be more confident with the services user I support. It has given me a new outlook on how to protect myself and the person I support and also how the team can work together if needs be.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (26-11-2013) - Click here for course details

It has helped me to increase my knowledge and skills. Things I have learned I will be at the pass on to colleagues.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (26-11-2013) - Click here for course details

Make myself more confident and understanding of how you can protect yourself and others in situations. Understanding ways to eliminate potential incidents.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (26-11-2013) - Click here for course details

I will be more confident in using my skills at work
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (26-11-2013) - Click here for course details

I will feel confident when undergoing restraints. I feel better about the calming techniques and how to prevent dangerous situations
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (26-11-2013) - Click here for course details

This will ensure I carry on things correctly protecting the service user, myself and the company I work for.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (26-11-2013) - Click here for course details

Make me much more confident and positive about work.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (26-11-2013) - Click here for course details

Managers were present on the course so I have confidence that they will put SMART and the behaviour scales into action. the training will provide a more consistent approach.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (26-11-2013) - Click here for course details

I have more confidence that I can remain calm and collected if in a aggressive or potentially dangerous situation.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (26-11-2013) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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