Call me back
We are always happy to call you back at a time convenient to you. Simply enter your details below, let us know when you would like to be called, and press 'Call Me Back'. Our office hours are 9-5 Monday to Friday, but if this is not convenient, we will always endeavour to call you out of hours.




Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


I feel more confident to know how to deal with challenging behaviours in a more effective way and keep myself and the service uses safe.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (26-11-2013) - Click here for course details

I have more knowledge to use in the workplace and all safely in a non abusive way.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (26-11-2013) - Click here for course details

Good model (Lalemand behaviour scale) will be very useful when thinking about service user behaviour' and care plans.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (26-11-2013) - Click here for course details

The learning undertaken will help make myself and service users safe, secure and others around us. Gives myself confidence and knowledge to be effective with new skills.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (26-11-2013) - Click here for course details

Support plans will be more informative for service user/staff on how to manage and minimise risk with following the Lalemand behaviour scale worksheet. Risk plan will be also more informative. Incident report to be written with correct wording for consistency e.g. agitated level of behaviour, disruptive level of behaviour, destructive level of behaviour, dangerous level of behaviour.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (26-11-2013) - Click here for course details

Identify other staff that would benefit from the course and service user teams. Make suggestions to improve paperwork to encourage the behaviour scales, link to incident reports/risk assessments and support documents/designs.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (26-11-2013) - Click here for course details

Will allow me to recognise signs of distress better, it also identifies different levels of red scale behaviours.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (26-11-2013) - Click here for course details

Approach incidents in a more calm manner and apply at least 3 non RPI's before considering using RPI techniques
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (20-11-2013) - Click here for course details

I feel more confident in my work and have felt that the refresher course has given me the confidence to put what I have learned into practice
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (20-11-2013) - Click here for course details

I will integrate the learning into more areas of our current policy and practice. greater reinforcement of use of language structure and processes. I will recognise and celebrate success within staff who actively promote NAPPI values and principles.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (18-11-2013) - Click here for course details

I will incorporate a couple of the new (to me) units. E.g. person of influence including the praise scale. Although I may not incorporate the hair/bite physical skills (at present not relevant) it is nice to know about them. The point by point breakdown of narrative for physical skills is most useful and will definitely of benefit to myself (and Those I train) The NEW Green Behaviour scale appears bit more understandable to me this time than last time. Thank you
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (18-11-2013) - Click here for course details

How to use green skills and red behaviour scales in service user files and complete them with key workers and all the residents when they find new green activities they add their interests to their own charts.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (18-11-2013) - Click here for course details

I will ensure I use the keywords more frequently. I am very confident in the red and green behaviour scale as it flowed well. Enjoyed this trip and training.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (18-11-2013) - Click here for course details

Putting together a scale with becoming a person influence will give me another tool to use I feel flows so much better.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (18-11-2013) - Click here for course details

I am planning to include the behaviour scale documentation into my work areas to give common language and consistency. I will also use green behaviour scale to help support staff caring for residents and to see the clear link between Green and Red scales.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (18-11-2013) - Click here for course details

I have renewed confidence in my knowledge and ability to deliver NAPPI. Having time to write down instructions for some of the physical skills has served as providing a crib/note sheet and a comfort blanket.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (18-11-2013) - Click here for course details

It would make me more prepared and try to stay one step ahead. I am looking forward to implementing the red behaviour scale into the care plans.
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (18-11-2013) - Click here for course details

I would impart my knowledge and skills learnt to staff in relevant areas to help keep them safe in the service uses safe. I will discuss the senior leadership level about implementing the behaviour scale into our dementia services. When working in different areas I will then be observing staff to see any change in their practice/attitude after Nappi training. It will mean more training to deliver from a personal perspective.
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (18-11-2013) - Click here for course details

I already use a lot of techniques after 20 years in care, but I like the green and red scale because it gives me a clearer way to train other people on how to value the people they look after. Will be another excellent tool I can use. Hopefully I will not need the physical skills-but good to know.
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (18-11-2013) - Click here for course details

A more positive pro active approach, that i hope the rest of the staff team can adopt. The behaviour scales and explanations of the De-escalation allow us to use minimum impact and not just charge in. I believe the whole course will be defining to the the change of culture in our work place, but most of all have a massive positive impact on the service users i work with.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-11-2013) - Click here for course details

I have not only learnt a great deal but I have also felt that I have the confidence in the service developing as a whole to provide better holistic services for the company.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-11-2013) - Click here for course details

To focus more on the service I provide to ensure preventitive measures are in place to decrease behaviours that may occur due to lack of activity and interest in the individuals life. To be able to focus on prevention by gathering necessary information in order to be able to prepare for the best course of action for the person.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-11-2013) - Click here for course details

I feel more confident now to performed my job without thinking im doing it wrong. Positive learning in dealing with the service users behavior. I also learn to respect other peoples feeling and emotions
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-11-2013) - Click here for course details

To work less disruptive, more kind and relaxed for the service user. more professionally without causing the service user pain (RPI) Give more confidence to the staff in and around problem solving and behaviours before they escalate. using red behaviour scale.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-11-2013) - Click here for course details

Better understanding of how to work with others staff and service users. To make everyone feel valued and how documentation in the most effective way of achieving this.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-11-2013) - Click here for course details

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 | 82 | 83 | 84 | 85 | 86 | 87 | 88 | 89 | 90 | 91 | 92 | 93 | 94 | 95 | 96 | 97 | 98 | 99 | 100 | 101 | 102 | 103 | 104 | 105 | 106 | 107 | 108 | 109 | 110 | 111 | 112 | 113 | 114 | 115 | 116 | 117 | 118 | 119 | 120 | 121 | 122 | 123 | 124 | 125 | 126 | 127 | 128 | 129 | 130 | 131 | 132 | 133 | 134 | 135 | 136 | 137 | 138 | 139 |
NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

Select font size: A A A