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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


More confident that I can keep both service users and staff safe in a dignified way. It will be easier to document and keep accurate records of any occurrences that will ensure that areas of improvement are highlighted.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-11-2013) - Click here for course details

A full understanding of the red and green behaviour scales How to use my new training and skills to support the service users. A new found confidence in supporting service users who are presenting and support them using minimum impact in a SMART way. Great course thank you Tony and Big thank you to NAPPI
Non Abusive Psychological & Physical Intervention NAPPI Level Two (12-11-2013) - Click here for course details

Implement what I have learned today in my work place
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (05-11-2013) - Click here for course details

Feel more positive about working with challenging behaviour
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (05-11-2013) - Click here for course details

I will go back to work and practice content, be confident in delivery, Smile, Remain Professional, Be prepared, Loved SMART,I felt More confident as I went on through the week the penny really dropped when delivering Generating Cooperation
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (04-11-2013) - Click here for course details

I really would like to embed NAPPI philosophy into SeeAbilitys practice, update our support plans to reflect Green + Red scales. I would also like to review our other presentations/courses to the NAPPI style
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (04-11-2013) - Click here for course details

I really enjoyed the green behaviour scale. I felt this was a great way of looking at PCP. love the layout of the RED behaviour scale and will be improving the way I put together our support plans round this model. I have done other BILD Accredited courses before but I have found that NAPPI Level 1 focussed more than any other on proactive approaches. Plus everything delivered is minimum impact.
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (04-11-2013) - Click here for course details

I thought that the SMART module fits in really well in my area of work, as I can pass on my knowledge to my co-worker as it shows the values that we should all be working to
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (04-11-2013) - Click here for course details

The behaviour scales and SMART principles were amazing and I agree and will support them greatly. These will be implemented at work giving "Attend 100%" and we will track the changes in behaviours.
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (04-11-2013) - Click here for course details

I enjoyed the layout of the course and the theoretical principles of the course. this theory will be passed on to our staff members to try and create a "greener" working environment. The behaviour Scales (Red & Green) will serve as useful assessment tools and support plans for individuals
Non Abusive Psychological & Physical Intervention NAPPI Level One Trainers Award (04-11-2013) - Click here for course details

It gives me a better understanding of support, to stop a situation escalating and how to protect myself, the people I support and the other staff team. To have confidence in situations that might arise.
Non Abusive Psychological & Physical Intervention NAPPI Level One (31-10-2013) - Click here for course details

- Need to develope more opportunities for the people we support. - Will implement the Red and Green scales For ALL individuals. - Need to develope better systems for the individual support for the people we support. Attend 100% and look at how we prevent the need for "waiting" and sharing support.
Non Abusive Psychological & Physical Intervention NAPPI Level One (31-10-2013) - Click here for course details

I have learnt how to support and work with minimum impact with the people I support.
Non Abusive Psychological & Physical Intervention NAPPI Level One (31-10-2013) - Click here for course details

To be more professional in my work, to understand more about people I support.
Non Abusive Psychological & Physical Intervention NAPPI Level One (31-10-2013) - Click here for course details

To put things I have learnt today into practice will only enhance things for the people we support, helping them to grow as individuals. For myself its good for me to do things in my profession with more attention to detail.
Non Abusive Psychological & Physical Intervention NAPPI Level One (31-10-2013) - Click here for course details

As a a team of staff at Walton House we will all be working at the same goal on filling out diaries and supporting the people we support behaviours better. We will also be working in a safer environment.
Non Abusive Psychological & Physical Intervention NAPPI Level One (31-10-2013) - Click here for course details

More observation of agitation state to avoid escalation. Green behaviour scale food for thought.
Non Abusive Psychological & Physical Intervention NAPPI Level One (31-10-2013) - Click here for course details

Help the staff group and me to be more aware and consistent. Learnt a new model of intervention.
Non Abusive Psychological & Physical Intervention NAPPI Level One (31-10-2013) - Click here for course details

The training will be very useful and have helped me understand and support the client better than I did before. Very very good trainer.
Non Abusive Psychological & Physical Intervention NAPPI Level One (31-10-2013) - Click here for course details

Help me support the service user in a more professional, calm and use minimum impact. I have learnt to think about ways to enrich the lives of the people I support.
Non Abusive Psychological & Physical Intervention NAPPI Level One (31-10-2013) - Click here for course details

I will be looking at the Red behaviour scale for each of the people we support, so that as a team can identify when each person is at each stage and how we can support them.
Non Abusive Psychological & Physical Intervention NAPPI Level One (30-10-2013) - Click here for course details

I will be more in control of the situation if violence arises. More understanding why people we support sometimes resort to violence and how escalate the situation. I will be able to protect myself and others around me.
Non Abusive Psychological & Physical Intervention NAPPI Level One (30-10-2013) - Click here for course details

This was brilliant, I have gained knowledge in supporting individuals who display challenging behaviour, feel more confident to support and use proper wording in the completion of the daily diary notes. I have learnt to protect myself. I have learnt to minimise danger and harm at the workplace and how to gain legal protection. I have gained a SMART way of supporting people we support to enhance lives while increasing the quality of life of others.
Non Abusive Psychological & Physical Intervention NAPPI Level One (30-10-2013) - Click here for course details

I have understanding of how to manage challenging behaviour. I have also learnt how to protect myself and the people we support in a situation where someone is challenging without using force or restraining the individual.
Non Abusive Psychological & Physical Intervention NAPPI Level One (30-10-2013) - Click here for course details

The training has taught me not only the theoretical aspect of challenging behaviour but has also increased my confidence. Knowledge on how to protect myself without endangering the individual involved as well. The course has met my expectations.
Non Abusive Psychological & Physical Intervention NAPPI Level One (30-10-2013) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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