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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Use clear communication between team members; employ NAPPI techniques as a safe option for intervention
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

I will maintain a persistent rapport with the service users, I have realised different triggers do different things and I feel safer within my job given the new techniques
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

Be more aware and more positive and be confident in my work in supporting people and to use RPI correctly and efficiently and learnt about NAPPI
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

Psychological aspects were very good and also the physical SMART. Will be very helpful in the job we currently do for the safety of everyone involved. It will refresh our knowledge in the conduct of our duties
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

Hopefully co-ordinate responses and work more closely in a team, in crisis situations
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

Have a better understanding and respond more affectively to behaviours before they escalate
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

I feel ready to introduce NAPPI into the service with confidence
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

I will feel more confident in my role as a support worker knowing the NAPPI skills as I will be able to keep residents safe as well as myself and other staff.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-01-2014) - Click here for course details

Will make me more confident in dealing with with situations in the workplace
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-01-2014) - Click here for course details

Because I now know the NAPPI techniques that will help me and the service users in our own safety. And it will always keep me one step ahead
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-01-2014) - Click here for course details

Will now have the confidence to use the NAPPI training within guidelines and supporting others
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-01-2014) - Click here for course details

Know how to handle situations and stay one step ahead.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-01-2014) - Click here for course details

I now feel confident of how to go about getting myself out of different situations. Also I feel I can now be one step ahead and keep myself and others safe.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-01-2014) - Click here for course details

Know how to handle situations and how to avoid them, keeping one step ahead.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-01-2014) - Click here for course details

I can use the x-shield, physical SMART skills and grab release in my work. Thanks
Non Abusive Psychological & Physical Intervention NAPPI Level One (16-01-2014) - Click here for course details

I am more aware that Dementia has many other areas. Feel more able to work afectivly with the residents I will put all this into practice whenever I can
Non Abusive Psychological & Physical Intervention NAPPI Level One (16-01-2014) - Click here for course details

I will be using the skills I have learnt and confidently
Non Abusive Psychological & Physical Intervention NAPPI Level One (16-01-2014) - Click here for course details

I will have more confidence when dealing with situations. I will use the new knowledge I gained to perform my job role
Non Abusive Psychological & Physical Intervention NAPPI Level One (16-01-2014) - Click here for course details

I will be confident, safe working practices in challenging situations that arise.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (15-01-2014) - Click here for course details

I feel more confident if I ever need to move someone from an area. I feel safer.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (15-01-2014) - Click here for course details

The red and green behaviour scale have made me think of how I could improve the quality of life of the service users I work with.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (14-01-2014) - Click here for course details

Think care plans will be clearer particularly with the red and green behaviour scale.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (14-01-2014) - Click here for course details

The approach to the service users when they are disturbed. Manage challenging behaviours affectively. Use physical skills correctly
Non Abusive Psychological & Physical Intervention NAPPI Level Two (14-01-2014) - Click here for course details

I feel that I will be safe at work and we will all be using the same language so nothing can be misconstrued. We will be able to use different techniques to support the service uses before they reach the red behaviour scale.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (14-01-2014) - Click here for course details

I would be confident on what course of action to take when there is challenging behaviour
Non Abusive Psychological & Physical Intervention NAPPI Level Two (14-01-2014) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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