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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


The refresher has made me more aware of my surroundings
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (15-10-2013) - Click here for course details

Ensure I am more aware of my environment and to pay more attention to subtle behavioural signs to ensure these do not escalate
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (15-10-2013) - Click here for course details

When faced with challenging behaviour from customers I will be able to identify different situations and have refreshed the NAPPI skills should I need to
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (15-10-2013) - Click here for course details

Be more aware of peoples body language and be prepared
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (15-10-2013) - Click here for course details

Generally being more aware of safety be able to categorise The rise from agitated and hopefully minimise risk
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

I am or will be able to defend myself using the physical methods shown
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

Be more aware of surroundings triggers and how to react to potential aggressors Be more aware of my mood and how this can impact on my team and service users who I am working with
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

I will be more vigilant and alert to possible threats
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

I am more confident in my approach to deal with high risk clients
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

Be more aware of changes in service users and how to react confidently in difficult situations
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

Feel able to identify risks and barriers and independently be able to use methods learned to protect my own safety
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

Awareness of environment e.g. location of exits awareness of client behaviour and potential problems
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

The training has made me more aware of the understanding and knowledge that is needed to be able to do my job effectively efficiently and thorough
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

Understand service user needs more efficiently be aware of safety and environment follow smart rules
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

Be more aware of safety and above all prevention of escalation
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

I am more aware of my approach to dealing with situations, and what to do to achieve a good outcome.
Non Abusive Psychological & Physical Intervention NAPPI Trainers Support (14-10-2013) - Click here for course details

I feel more confident during an incident to keep myself, others and the person I support safe.
Non Abusive Psychological & Physical Intervention NAPPI Trainers Support (14-10-2013) - Click here for course details

Be more confident to apply interventions and clarity where boundaries are set.
Non Abusive Psychological & Physical Intervention NAPPI Trainers Support (14-10-2013) - Click here for course details

It will enable me to deliver the level 3 techniques and enable me to deliver a full course confidently without my co-trainer present.
Non Abusive Psychological & Physical Intervention Level Three Trainers Certification Award (10-10-2013) - Click here for course details

Final piece of the jigsaw both for my actual service and for my CPD. Enable me and others to support, support staff and managers and other trainers more effectively.
Non Abusive Psychological & Physical Intervention Level Three Trainers Certification Award (10-10-2013) - Click here for course details

As this was my first time on level 3 I will be able to train and support my staff wit level 3 skills and help maintain safety
Non Abusive Psychological & Physical Intervention Level Three Trainers Certification Award (10-10-2013) - Click here for course details

The additional parts or added bits will enhance my training sessions to staff. quite enjoyed the last part when it was being acted out, because is more like a real situation even though diffusion hopefully would have worked. good to practice change over and moving from restraint to another.
Non Abusive Psychological & Physical Intervention Level Three Trainers Recertification Award (09-10-2013) - Click here for course details

it will underpin the fact that the company can continue to deliver NAPPI effectively as it has done for the past 12 years. with practice I will grow in confidence in delivering NAPPI to our staff.
Non Abusive Psychological & Physical Intervention Level Two Trainers Award (09-10-2013) - Click here for course details

I will advise staff to practice the physical practices a lot more so that it becomes a lot more fluent to them when in the service.
Non Abusive Psychological & Physical Intervention Level Two Trainers Award (09-10-2013) - Click here for course details

What i will take away is the importance of working as a team, giving clear directions and being confident in the skills. learning the squirt and dance I can see the value with, and how this could be valuable working with some service users. chunking great way of working and remembering.
Non Abusive Psychological & Physical Intervention Level Two Trainers Award (09-10-2013) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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