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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Work more confidently with the service users with knowledge gained throughout the course
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

I would definitely feel more confident using NAPPI with my service users
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

I just enjoyed all of it. The trainer joined in and kept it fun and interesting
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

Well I will definitely be using it if needed, I learnt new skills and it has helped me gain confidence
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

I feel I have more confidence to deal with challenging behaviour now I know I am NAPPI trained
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

Knowing now I am NAPPI trained I will feel more confident at work
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

Will just keep doing what I do as this is a refresher for me a refresher, course is very useful
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

With this being a refresher for me, I feel I have regained more confidence again now I am certified again. Thank you
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

I really enjoyed the delivery of the RPI skills, the training was interesting throughout training. The trainer was really good
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

Update care plans with specific moves. Continue to work within team Identify and utilise new skills of staff within the home to safely manage the care. Introduce red/green behaviour model.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

Move clients that are a danger to others safely, without hurting them or putting myself and colleges at risk. Look at the way staff I work with use positive quality of response.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

I will try use RPI with minimal impact only when necessary.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (10-12-2013) - Click here for course details

This practice will keep us (staff) and all other users of service safe in case of a difficult situation (incident).
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (04-12-2013) - Click here for course details

I will update Lalemand behaviour scale and complete a new one for the new service user.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (03-12-2013) - Click here for course details

Made me more aware of what I am allowed to ethically do.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (03-12-2013) - Click here for course details

This has improved my working practice a lot and I enjoyed the training. The teacher was superb!
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (03-12-2013) - Click here for course details

I have made loads of practices and notes and I think it was very helpful. Thank you.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (03-12-2013) - Click here for course details

It made it more clear on how to make the working environment more safe whether lone working or working as a team.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (03-12-2013) - Click here for course details

I will use NAPPI skills I have learned to effectively support service users when needed
Non Abusive Psychological & Physical Intervention NAPPI Level Two (02-12-2013) - Click here for course details

I love the skills and x-shield tactics and this will help me and the service users I am supporting
Non Abusive Psychological & Physical Intervention NAPPI Level Two (02-12-2013) - Click here for course details

Take more care, think and plan with team and green behaviour scale is really good
Non Abusive Psychological & Physical Intervention NAPPI Level Two (02-12-2013) - Click here for course details

I will put into practice what I have learnt today. I enjoyed the training.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (28-11-2013) - Click here for course details

The course refreshed the knowledge from last year to give me more confidence when working with residents.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (28-11-2013) - Click here for course details

Helps me to understand why the residents show different behaviours when they do.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (28-11-2013) - Click here for course details

Makes us more aware. A refresher of what we have learnt in the past reminders how to use it.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (28-11-2013) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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